@MacreadysBeard wrote:

Item: Gone Girls: The Long Island Serial Killer
Language: en-US
Type of Problem: Incorrect_content

Thanks for your report!

Extra Details: Please unlock the running time so it can be entered. The running time for the show is 158 minutes.

Take a look into the contribution bible here:
https://www.themoviedb.org/bible/tv/59f73eb49251416e7100001f#59f7403f9251416e7100002e

Quote:

"Runtime can be entered at both the series and episode level. For shows with variable runtime per episode, you should enter the value for each episode separately and leave the runtime on the series level blank."

That's the case here - different runtimes (50 - 57 - 53):
https://www.themoviedb.org/tv/285084-gone-girls-the-long-island-serial-killer/season/1

So, this is correct.

Hi, Thanks for the reply.

Unfortunately, just having the episode lengths on each individual episode doesnt add the runtime to Letterboxd. It needs to be in the main box, which is locked.

@MacreadysBeard wrote:

Unfortunately, just having the episode lengths on each individual episode doesnt add the runtime to Letterboxd. It needs to be in the main box, which is locked.

I see the problem.

However, we can't change a rule here on TMDb because Letterboxd (one of many apps/websites who uses the data from TMDb) does not implement it accordingly.
I don't see a change of the rule happening from our side.

What you could do -> ask the people at Letterboxd if they could implement this differently.
I don't know if this easy to implement or difficult - but asking you can.

Yesterday, I had to edit details on another title. The episode lengths were there, but there was no number in the main runtime, so i added the runtime and it updated just fine, so doesnt seem like its a rule at all, its the fact that the runtime box is locked for seemingly no reason and unable to edit, where other titles are not locked in the same way. This seems like an easy fix

As indicated above, the episode runtime field at the series level should only be used if all the episodes have the same duration.

In any other cases, this field should be locked empty and the runtime should only be indicated at the episode level. If Letterboxd doesn't take these values in account, this is not our fault and you need to ask them to update their site.

We had to remove all the wrong values you have previously added.

I have not added any incorrect values. Everything ive entered has been correct runtimes according to the length of the shows listed. If you can tell me what you've removed, I will speak to Letterboxed to get them all added. It really shouldn't be this difficult to have a total runtime available on tmdb

@MacreadysBeard said:

I have not added any incorrect values. Everything ive entered has been correct runtimes according to the length of the shows listed. If you can tell me what you've removed, I will speak to Letterboxed to get them all added. It really shouldn't be this difficult to have a total runtime available on tmdb

Every value entered at the series level when each episode has a different length is a wrong value.

For example the value of 46 minutes that you had enter for the show The Hunt for Raoul Moat (2023) is wrong. The 3 episodes have a duration of 47, 46 and 47 minutes (not 46, 46 and 46, which is the meaning of the value you have entered).

Letterboxd should take in account the episode durations set at the episode level. The total runtime of a series should be calculated with these values.

Actually. This is a British production streaming on British streaming service ITVX. Living in britian, I used the ITVX service to get the episode lengths. 47, 46, 47 is actually incorrect and I can provide screenshotted evidence from ITVX streaming

@MacreadysBeard said:

47, 46, 47 is actually incorrect and I can provide screenshotted evidence from ITVX streaming

To be precise, they are:

• 46:02 which should be written as 47
• 45:08 which should be written as 46
• 46:20 which should be written as 47

But, in any cases, they should be listed at the episodes level, not at the series level.

So essentially you have all the wrong runtimes for the episodes then. 46m 02s does not equal 47 minutes. Youve deleted perfectly accurate runtimes from several titles and taken the figures away from Letterboxd

@MacreadysBeard said:

So essentially you have all the wrong runtimes for the episodes then.

We have the correct values. The rules for the runtime fields are here.

46m 02s does not equal 47 minutes.

Runtime values should always be rounded up. So 46m 02 should always be rounded to 47m.

Youve deleted perfectly accurate runtimes from several titles

We have deleted values as series level as they should be used only when all the episodes have the exact same durations. Otherwise, this field should be locked empty.

and taken the figures away from Letterboxd

Letterboxd should update their calculations to use the values at episodes level.

Regardless of rounding up or down, the fact remains that the runtime is incorrect, it is not 140 minutes.

Ive passed on your comments to Letterboxd so hopefully they can do something about all of this. But also, I don't see why Tmdb can't automatically add the values at the main page once the individual episode lengths have been added. There's absolutely no reason why that can't happen.

@MacreadysBeard said:

Regardless of rounding up or down, the fact remains that the runtime is incorrect, it is not 140 minutes.

We don't have a field for the total runtime.

But also, I don't see why Tmdb can't automatically add the values at the main page once the individual episode lengths have been added. There's absolutely no reason why that can't happen.

That can't happen because we don't have a field to store the total runtime.