Finney Blake, a shy but clever 13-year-old boy, is abducted by a sadistic killer and trapped in a soundproof basement where screaming is of little use. When a disconnected phone on the wall begins to ring, Finney discovers that he can hear the voices of the killer’s previous victims. And they are dead set on making sure that what happened to them doesn’t happen to Finney.

Stranded at a rest stop in the mountains during a blizzard, a recovering addict discovers a kidnapped child hidden in a car belonging to one of the people inside the building which sets her on a terrifying struggle to identify who among them is the kidnapper.