Series 13 (2021)
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Episodes 20
Episode 10
Julia hears from the learners in lockdown who found self-education more expensive than they had expected, and the online electronics retailer that has left dozens of customers in the lurch.
Read MoreEpisode 11
Gloria Hunniford, Julia Somerville and Angela Rippon hear from a woman battling one of the world's tech giants to regain access to her late husband’s photos and videos.
Read MoreEpisode 12
Angela Rippon, Gloria Hunniford and Julia Somerville investigate the shocking story of a mum whose two-year-old daughter was left fighting for her life after swallowing a toy.
Read MoreEpisode 13
This episode features the residents of one estate who fear they might be charged to access their homes after being told the land in front of their houses is up for sale.
Read MoreEpisode 14
Gloria Hunniford, Julia Somerville and Angela Rippon meet the people who say they have been forking out thousands for subscription services that they did not realise they had signed up to.
Read MoreEpisode 15
The team visit a housing estate in Stoke that is gradually sinking into the ground, with residents fearing they will be left to clear up the mess.
Read MoreEpisode 16
How you can make sure you’re protected from the growing crime of number spoofing, in which scammers fool people into believing they are calling from a genuine bank phone number.
Read MoreEpisode 17
How moving into some new build homes comes with strings attached when it comes to your choice of broadband provider, and how to tell whether a guarantor loan is right for you.
Read MoreEpisode 18
Payment holidays are meant to help out those people in tricky financial situations, so why are some people feeling that taking one out has left them in a worse position than when they started?
Read MoreEpisode 19
How criminals are using popular social media sites to make money by copying other people’s work.
Read MoreEpisode 20
The faulty meters driving some viewers up the wall, and how the home fitness craze, super-charged in lockdown, has become one of the biggest let-downs for some customers.
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