When he's hired at Acapulco's hottest resort, Maximo thinks he's scored his dream job—but quickly learns there's more to it than he thought.

Maximo strives to master the art of the upsell while attempting to help a wealthy young man propose to his girlfriend.

Don Pablo teaches Maximo how to become an elite waiter so he can work an important dinner. Julia tries to impress a fashion editor.

Maximo and Chad go on an all-night journey outside the resort, while the staff must come together for a never-ending wedding reception.

Maximo has a magical dream date with an American tourist. Memo bonds with his coworkers over a soccer match.

When he learns that an eye doctor is staying at the resort, Maximo sneaks Nora in for the day. Diane discovers problems with the hotel.

As Diane shows a group of journalists a photo exhibit of Las Colinas' history, the story of Don Pablo's long tenure at the resort is revealed.

Chaos erupts at the Christmas staff dinner when Maximo and Memo's plans backfire. Julia pieces together the truth behind her birthday gift.

Las Colinas hosts a big New Year's Eve bash. Maximo tries to dazzle Diane so he'll earn a promotion. Chad makes a bold gesture.