An inspector in Birkenhead is called to a property where a terrified terrier-cross has a nasty flea infestation, while in Birmingham, one of his colleagues discovers a dog of a similarly mixed breed with a painful skin condition. In Scunthorpe, an anxious inspector offers a new lease of life to two Labradors that have been kept in training cages by their overwhelmed owner, and a puppy at the Southridge Animal Centre finds a new home.