The Movie Database Support

Hello - thanks for the work/support of this API, it's been working well for me for almost a year. However, recently (past couple of days) I'm seeing intermittent failures for "movie add rating", "movie delete rating", "add to watchlist" and "delete from watchlist". I'd say 4 in 5 requests fail. For other APIs I have not observed any issues.

The failed "delete from watchlist" requests returns 404 and data:

{"success":false,"status_code":34,"status_message":"The resource you requested could not be found."}

The successful "delete from watchlist" delete requests returns data:

{"success":true,"status_code":13,"status_message":"The item/record was deleted successfully."}

I can reproduce the intermittent failures using the same user and movie id (i.e. it's the exact same curl command run that fails four times in a row and works at the fifth call). Example:

curl --request POST \
     --url https://api.themoviedb.org/3/account/nnnnnnnn/watchlist \
     --header 'Authorization: Bearer nnnnnnnn' \
     --header 'accept: application/json' \
     --header 'content-type: application/json' \
     --data '
{
  "media_type": "movie",
  "media_id": 470,
  "watchlist": false
}

Any ideas?

Note: I'm currently not doing any automatic retries for this, and I also have rate limiting in my code (although I'm not near any rate limit when I see this issue).

17 replies (on page 1 of 2)

Jump to last post

Next pageLast page

facing the same issue since yesterday

same behavior here. It also happens at https://developer.themoviedb.org/reference/movie-add-rating

Same here! I was going nuts debugging for hours only to realize it's likely a TMDB issue. Any fix on this, @TravisBell ?

Same behavior here. Add Favorite / Delete Favorite, Add To Watchlist / Remove from Watchlist, Add Rating / Remove Rating does not work properly anymore. It takes about 15 attempts before it works. And it doesn't matter what code you use. I observed the same behavior with the code examples on the API documentation website using the "Try it!" button.

Same here. Add / remove from watchlist and favorite is not working for the past few days. I'm getting a 404.

Me too, same error here

Strange that no one from TMDB support team has responded yet...

Hi everyone! I’m getting similar errors here: Add Favorite / Delete Favorite, Add Rating / Remove Rating.

Hi guys,

This is a weird one. I'll investigate...

@travisbell said:

Hi guys,

This is a weird one. I'll investigate...

Hi Travis! Since yesterday evening, I haven't been seeing those errors anymore (Add Favorite / Delete Favorite, Add Rating / Remove Rating). Just FYI.

Hi Travis,

since yesterday evening it is also working fine on my side. Did you fix it?

Working fine here too...!

I've applied (what I think is) the fix, can you guys let me know over the next few hours how things continue to look?

@travisbell said:

I've applied (what I think is) the fix, can you guys let me know over the next few hours how things continue to look?

So far, everything's been working perfectly. I haven't had this problem since yesterday.

@travisbell said:

I've applied (what I think is) the fix, can you guys let me know over the next few hours how things continue to look?

Since yesterday everything looks good šŸ‘Œ

Can't find a movie or TV show? Login to create it.

Global

s focus the search bar
p open profile menu
esc close an open window
? open keyboard shortcut window

On media pages

b go back (or to parent when applicable)
e go to edit page

On TV season pages

(right arrow) go to next season
(left arrow) go to previous season

On TV episode pages

(right arrow) go to next episode
(left arrow) go to previous episode

On all image pages

a open add image window

On all edit pages

t open translation selector
ctrl+ s submit form

On discussion pages

n create new discussion
w toggle watching status
p toggle public/private
c toggle close/open
a open activity
r reply to discussion
l go to last reply
ctrl+ enter submit your message
(right arrow) next page
(left arrow) previous page

Settings

Want to rate or add this item to a list?

Login