The Movie Database Support

Hi TMDb team,

I’m Genevieve Chenneour, an actress with credits on TMDb including Bridgerton (Miss Clara Livingston), 1242: Gateway to the West, and Diary of a Ghost.

I would like to request the upload of a professional profile image to my actor page.

I’ve attached my headshot below. Please let me know if anything further is required.

Many thanks! – Genevieve

https://m.media-amazon.com/images/M/MV5BZjcwYzQwNGUtZDIzMC00ZGU3LTlhYTctMzk3NzQ3YjA4MzAxXkEyXkFqcGc@._V1_FMjpg_UX1000_.jpg

7 replies (on page 1 of 1)

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All our content is added by the user.

So, feel free to add your profile image.

I had some time and added it:

https://www.themoviedb.org/person/4666782-genevieve-chenneour

I hope it's fine. smiley_cat

Thank you so much! I don’t know why it wouldn’t let me. What I’m trying to do is link it with my letterboxd so I can own the account. Would you be happy to message me on Instagram so I can send you the correct image to uplaod?

@GenevieveChenneour wrote:

Thank you so much! I don’t know why it wouldn’t let me.

You can upload profile images yourself here:

https://www.themoviedb.org/person/4666782-genevieve-chenneour/images/profiles

Click on the plus sign and then upload from your local device.

There are some rules for pics about quality/format and more:

https://www.themoviedb.org/bible/image/59f758399251416e7100006c

What I’m trying to do is link it with my letterboxd so I can own the account.

I'm sorry, but I don't understand what you mean by that?
Which account on letterboxd do you mean?

https://letterboxd.com/search/Genevieve+Chenneour/

Would you be happy to message me on Instagram so I can send you the correct image to uplaod?

I thought the pic from your first post above was the correct image?
I slightly cropped the pic because we prefer head shots.
That's why it's a bit smaller now.
Or do you have a different pic with better quality?

I don't have an account on instagram.
So, why don't you just try yourself and upload it?!?

It weirdly won't let me. Would you be happy to upload not zoomed in? Thank you so much!

@GenevieveChenneour said:

It weirdly won't let me.

You should do it from a computer. The + sign is not available on a smartphone.

@superboy97 wrote:

You should do it from a computer. The + sign is not available on a smartphone.

Oh, I didn't know - thanks for the info! blush


@GenevieveChenneour wrote:

It weirdly won't let me. Would you be happy to upload not zoomed in? Thank you so much!

Okay, so the size of the picture that you provided is 1000 x 1268 pixel.
On TMDb, all profile pictures have to be in a ratio of 2 x 3 (otherwise the upload does not work).
To upload your pic not zoomed in, I have to crop your picture to at least 848 x 1268 pixel.
I just did that - you can see both pictures in comparison here:

https://www.themoviedb.org/person/4666782-genevieve-chenneour/images/profiles

Honestly, I think the picture zoomed in looks much much better here on TMDb.
It's much better suited as a profile pic, in my opinion.
But if you want to have the other one, I don't really mind (I think we can make an exception to the prefered rule).

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