The Movie Database 지원

Dear TMDB Support Team,

I hope you're doing well.

I'm writing to request assistance regarding my API access. Recently, I've noticed that my IP seems to be blocked or rate-limited, as I'm consistently receiving connection errors such as "connection failed." However, I want to clarify that I'm not intentionally violating any usage policies.

While there are occasional spikes where up to 10,000 requests might be sent in a day, this is not a regular occurrence. On most days, the usage is moderate and aligned with the intended use of the API for my project. I rely on TMDB daily and always aim to stay within acceptable usage limits.

Please consider reviewing and unblocking my access. I truly value your service and would appreciate any guidance to ensure I remain compliant.

Thank you for your support.

Best regards, Toonmix

5 댓글 (1 / 1)

Jump to last post

Hi @toonmix,

We don't have any blocks on the API, so it's not anything like that. The only restriction we have is a rate limit of around 40 requests per second, but if you were hitting that you'd be getting a 429 error.

Depending what country you are in, there have been known to be some ISP's around the world that block TMDB. A number of these blocks have existed in India off an on for years, for example.

Sometimes using a different DNS server is enough to fix it. I usually recommend Google or Quad9:

  • 8.8.8.8 (Google)
  • 9.9.9.9 (Quad9)

https://i.postimg.cc/Pr1TSpPQ/23213.png

when i start the code i am always getting that please help

i guess my ip is blocked

but some thing its working and sometimes its not working

If you are in India, there is a known issue with multiple ISP's and network providers. You can see this thread for more information: https://www.themoviedb.org/talk/681cc659f6d463752f01e9b3

찾으시는 영화나 TV 프로그램이 없나요? 로그인 하셔서 직접 만들어주세요.

전체

s 검색 바 띄우기
p 프로필 메뉴 열기
esc 열린 창 닫기
? 키보드 단축키 창 열기

미디어 페이지

b 돌아가기
e 편집 페이지로 이동

TV 시즌 페이지

(우 화살표) 다음 시즌으로 가기
(좌 화살표) 이전 시즌으로 가기

TV 에피소드 페이지

(우 화살표) 다음 에피소드로 가기
(좌 화살표) 이전 에피소드로 가기

모든 이미지 페이지

a 이미지 추가 창 열기

모든 편집 페이지

t 번역 선택 열기
ctrl+ s 항목 저장

토론 페이지

n 새 토론 만들기
w 보기 상태
p 공개/비공개 전환
c 열기/닫기 전환
a 활동 열기
r 댓글에 글쓰기
l 마지막 댓글로 가기
ctrl+ enter 회원님의 메세지 제출
(우 화살표) 다음 페이지
(좌 화살표) 이전 페이지

설정

이 항목을 평가하거나 목록에 추가할까요?

로그인