The Movie Database Support
Support → API-support
Not getting API-key after filling out form for free plan?
Inlagt av swipeflix_apiSTAFFMOD den 31 mars 2025 vid 8:23 AM
I'm filling out all the necessary details for getting the API-key for the free plan (intended for educational and individual purposes) and after pressing "subscribe" nothing happens. It's like it's being processed but then no response after that. Not even an email of confirmation or an error prompt from filling out the form. What am I doing wrong? The only possible reason I can think of is that we're hosting the url locally and not through an official domain, is that a problem?
Svar frÄn Travis Bell
den 31 mars 2025 vid 1:06 PM
Hi @swipeflix_api,
Can you reload the page and try again? It's possible that our WAF was denying your request.
Let me know how you make out.
Svar frÄn Ankyfay987654321
den 1 april 2025 vid 11:54 AM
I did
Svar frÄn Ankyfay987654321
den 1 april 2025 vid 11:54 AM
I'm just going in circles
Svar frÄn swipeflix_api
den 2 april 2025 vid 9:22 AM
No update yet. We already tried reloading the page and doing the form all over again, that's why we wrote this ticket.