The Movie Database Support Forum
Support → API-Support
Not getting API-key after filling out form for free plan?
Verfasst von swipeflix_apiSTAFFMOD am 31. März 2025 um 08:23
I'm filling out all the necessary details for getting the API-key for the free plan (intended for educational and individual purposes) and after pressing "subscribe" nothing happens. It's like it's being processed but then no response after that. Not even an email of confirmation or an error prompt from filling out the form. What am I doing wrong? The only possible reason I can think of is that we're hosting the url locally and not through an official domain, is that a problem?
Antwort von Travis Bell
am 31. März 2025 um 13:06
Hi @swipeflix_api,
Can you reload the page and try again? It's possible that our WAF was denying your request.
Let me know how you make out.
Antwort von Ankyfay987654321
am 1. April 2025 um 11:54
I did
Antwort von Ankyfay987654321
am 1. April 2025 um 11:54
I'm just going in circles
Antwort von swipeflix_api
am 2. April 2025 um 09:22
No update yet. We already tried reloading the page and doing the form all over again, that's why we wrote this ticket.