The Movie Database podpora
Podpora → API podpora
Not getting API-key after filling out form for free plan?
odoslané swipeflix_apiSTAFFMOD dňa 31. marec, 2025 o 8:23AM
I'm filling out all the necessary details for getting the API-key for the free plan (intended for educational and individual purposes) and after pressing "subscribe" nothing happens. It's like it's being processed but then no response after that. Not even an email of confirmation or an error prompt from filling out the form. What am I doing wrong? The only possible reason I can think of is that we're hosting the url locally and not through an official domain, is that a problem?
Odpoveď od Travis Bell
dňa 31. marec, 2025 o 1:06PM
Hi @swipeflix_api,
Can you reload the page and try again? It's possible that our WAF was denying your request.
Let me know how you make out.
Odpoveď od Ankyfay987654321
dňa 1. apríl, 2025 o 11:54AM
I did
Odpoveď od Ankyfay987654321
dňa 1. apríl, 2025 o 11:54AM
I'm just going in circles
Odpoveď od swipeflix_api
dňa 2. apríl, 2025 o 9:22AM
No update yet. We already tried reloading the page and doing the form all over again, that's why we wrote this ticket.