Suporte do The Movie Database
Suporte → Suporte da API
Not getting API-key after filling out form for free plan?
publicado por swipeflix_apiSTAFFMOD em 31 março 2025 às 8:23 AM
I'm filling out all the necessary details for getting the API-key for the free plan (intended for educational and individual purposes) and after pressing "subscribe" nothing happens. It's like it's being processed but then no response after that. Not even an email of confirmation or an error prompt from filling out the form. What am I doing wrong? The only possible reason I can think of is that we're hosting the url locally and not through an official domain, is that a problem?
Resposta de Travis Bell
em 31 março 2025 às 1:06 PM
Hi @swipeflix_api,
Can you reload the page and try again? It's possible that our WAF was denying your request.
Let me know how you make out.
Resposta de Ankyfay987654321
em 1 abril 2025 às 11:54 AM
I did
Resposta de Ankyfay987654321
em 1 abril 2025 às 11:54 AM
I'm just going in circles
Resposta de swipeflix_api
em 2 abril 2025 às 9:22 AM
No update yet. We already tried reloading the page and doing the form all over again, that's why we wrote this ticket.