Поддержка The Movie Database
Поддержка → Поддержка API
Not getting API-key after filling out form for free plan?
опубликовано swipeflix_apiSTAFFMOD, 31 марта 2025 в 08:23
I'm filling out all the necessary details for getting the API-key for the free plan (intended for educational and individual purposes) and after pressing "subscribe" nothing happens. It's like it's being processed but then no response after that. Not even an email of confirmation or an error prompt from filling out the form. What am I doing wrong? The only possible reason I can think of is that we're hosting the url locally and not through an official domain, is that a problem?
Ответ от Travis Bell
, 31 марта 2025 в 13:06
Hi @swipeflix_api,
Can you reload the page and try again? It's possible that our WAF was denying your request.
Let me know how you make out.
Ответ от Ankyfay987654321
, 1 апреля 2025 в 11:54
I did
Ответ от Ankyfay987654321
, 1 апреля 2025 в 11:54
I'm just going in circles
Ответ от swipeflix_api
, 2 апреля 2025 в 09:22
No update yet. We already tried reloading the page and doing the form all over again, that's why we wrote this ticket.