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Application Details Not Reflecting in Commercial API Upgrade
posted by applejackerzSTAFFMOD on 2025 Naýryz 25 at 12:19 PM
I recently updated my application details (name and description) in the API Details section of my account. However, when accessing the Commercial API upgrade page, I notice that these updates are not being reflected - the page still shows my previous application name and description.
I would like to proceed with upgrading to the Commercial API, but I want to ensure that my application is properly represented with its current information during the upgrade process.
Travis Bell jaýaby
2025 Naýryz 26 kúni 11:22 AM ýaqytynda
Hi @applejackerz,
You can update the details in the subscribe form. The details there and in the "API Details" page are separate records in the database.
applejackerz jaýaby
2025 Naýryz 26 kúni 11:26 AM ýaqytynda
@travisbell , I can't update the application name, application URL, type of use, or application summary in the subscriber form. They are all grayed out. Could you please help here?
Travis Bell jaýaby
2025 Naýryz 26 kúni 12:32 PM ýaqytynda
Just to make sure we're talking about the same page, you're saying the form details here, are greyed out?
superboy97 jaýaby
2025 Naýryz 26 kúni 12:39 PM ýaqytynda
Looking on my page, I can confirm that the 4 top fields are greyed out.
applejackerz jaýaby
2025 Naýryz 26 kúni 12:45 PM ýaqytynda
@travisbell Correct, we are talking about the same page @superboy97 thank you for checking as well!
Travis Bell jaýaby
2025 Naýryz 26 kúni 12:50 PM ýaqytynda
Ok, thanks. Let me take a look and see what we can do.
Travis Bell jaýaby
2025 Naýryz 26 kúni 3:41 PM ýaqytynda
We just pushed some fixes, how does it look now?
applejackerz jaýaby
2025 Naýryz 26 kúni 3:44 PM ýaqytynda
@travisbell perfect - i see the updates went through. Thank you!