The Movie Database Support

Ulysse 31 est dans la base mais je n'arrive pas à faire le lien avec le plug-in ? J'ai testé la connexion est ok il fait bien le lien avec d'autres fichiers. je ne vois pas pourquoi cela ne fonctionne pas.

j'utilise video station sur un serveur Synology

Merci d'avance de votre aide

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@asecoue said:
impossible de vers le lien entre un anime (ulysse 31) et mon fichier
Ulysse 31 est dans la base mais je n'arrive pas à faire le lien avec le plug-in ?
J'ai testé la connexion est ok
il fait bien le lien avec d'autres fichiers.
je ne vois pas pourquoi cela ne fonctionne pas.
j'utilise video station sur un serveur Synology
Merci d'avance de votre aide

Synology NAS - Fix data errors in Series, TV Show.
https://www.themoviedb.org/talk/62315048befd910074c5db4c#62ee3bd29369a2007dc2252b

2022.08.07 : My issue is now resolved with Synology support.

Required resolution present in Video Station functionality, using Administrator login,
to edit metadata matching in combination with search function.

  1. Login as administrator
  2. Launch Video Station.
  3. Chose content (e.g. a movie or tv show/series) with the issue.
  4. Over on the far right-hand side of the screen, choose 'Edit video info' option.
  5. A 'Edit video info' screen will be shown.
  6. Select the 'Search from Video Info Plugin' option.
  7. Ensure the required title, and language, to be matched are both present then chose 'Search' option.
  8. From the search results shown, select the appropriate entry as a required match.
  9. Choose the 'OK' option.
  10. Check the outcome is as required.

FYI: Upon return to the 'Edit video info' screen, you will probably need to change the 'Lock status' to 'Unlock'.
The blue information symbol provides the reason why.

Some Synology NAS/DS Video users have appeared reporting problems.
There are different versions of Hardware and different versions of Software.
And the problems are not exactly the same for all these versions.
One of them said there was an update from Synology.
We don't know yet but it looks like this update came with this issue.
So I suggest getting help from Synology's website.
https://kb.synology.com/en-my/search?query=Video%20Info%20Plugin
https://kb.synology.com/en-my/DSM/help/DSM/SupportCenter/SupportCenter_desc?version=6

See if any of these threads can help solve your problem.

Synology NAS/DS Video Reports

2024-08-26 https://www.themoviedb.org/talk/66c4b315a4778b358b24d9f1?page=2#66ce23ebd8f4fa10a363a51a
2023-05-15 https://www.themoviedb.org/talk/634c0d22a61de1007effbb93

2022.08.07 : My issue is now resolved with Synology support.
https://www.themoviedb.org/talk/62315048befd910074c5db4c#62ee3bd29369a2007dc2252b

2022-04-10 https://www.themoviedb.org/talk/62535423ca4f67095e92f4fd
https://community.synology.com/enu/forum/1/post/149352
2022-03-15 https://www.themoviedb.org/talk/62315048befd910074c5db4c

2021-11-09 https://www.themoviedb.org/talk/618ada421cfe3a002a4f89d1
2021-07-21 https://www.themoviedb.org/talk/60f89a1b07e281007d7f3ffe
2021-04-10 https://www.themoviedb.org/talk/60716402dfaae9002b30b85c
2021-02-23 https://www.themoviedb.org/talk/6035201c0d294400405ab8a0
2021-02-17 https://www.themoviedb.org/talk/602ca712db4ed600406bb052
2020-09-01 https://www.themoviedb.org/talk/5f4f012b47c9fb0037742b1c

On the topic
https://www.themoviedb.org/talk/60f89a1b07e281007d7f3ffe#60fd75a9c439c00029f370d5
https://www.themoviedb.org/talk/60716402dfaae9002b30b85c#613c26ecdbf1440062fd16c3
the user got some responses from Synology.

Travis Bell reported the ports used by the servers

Hi @USER, there's only 2 ports that can be used to communicate with TMDB's service.
These are your standard HTTP 80 and HTTPS 443 ports.

If your problem is not similar to any of the above cases, I suggest contacting Synology Support.
https://kb.synology.com/en-my/DSM/help/DSM/SupportCenter/SupportCenter_desc?version=6

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