The Movie Database Support

Dear TMDb Support Team,

I hope this message finds you well.

I am writing to report an issue I have encountered while using the TMDb API on my website. The content, such as movie posters and related data, is visible on devices within a 500-meter radius of my location, but users located farther away are only able to see the layout of the website without the content being fetched.

This issue is affecting the user experience significantly, as the core content is not being displayed beyond a certain geographical range. I have verified that the API key is correctly implemented and that there are no apparent errors in the code or server configuration.

Could you please investigate this matter and provide guidance on resolving the issue? Any insights or suggestions would be greatly appreciated.

Thank you for your support.

Best regards, Yashas Shetty

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