The Movie Database Support
Support → API Support
Important: Watch Providers endpoint is not working. Always returns empty data
posted by javikrSTAFFMOD on July 10, 2024 at 2:46 AM
Please note. When calling to the Watch Providers endpoint:
https://developer.themoviedb.org/reference/watch-provider-tv-list
https://api.themoviedb.org/3/watch/providers/tv?language=en-US
The API always return empty data. No matter the language param neither the media type (tv/movie)
{
"results": []
}
Please check it ASAP. Thank you for your work.
Reply by monkeydodev
on July 10, 2024 at 5:23 AM
I just found this too. Bump. Thanks for looking into it
Reply by lobsterclawsoftware
on July 10, 2024 at 8:14 AM
Same. And currently the movie watch providers end point is also returning empty results, regardless of the region.
Reply by Romain_lfb
on July 10, 2024 at 11:24 AM
I came here to report this. Thanks! Hopefully a fix is pushed soon!
Reply by tmdb36856465
on July 10, 2024 at 12:21 PM
Same problem. 🙏
Reply by Travis Bell
on July 10, 2024 at 12:31 PM
Hey guys,
I'm pretty sure I figured out why this was happening. You'll see the list return as soon as the cached objects expire.
Cheers.
Reply by monkeydodev
on July 10, 2024 at 12:38 PM
You're the man Travis
Reply by Romain_lfb
on July 10, 2024 at 12:40 PM
Awesome! Thanks for the fast response!
Reply by javikr
on July 10, 2024 at 2:52 PM
Great! It’s now working fine.
Thank you for your fast response ;)
Reply by voyel
on July 10, 2024 at 4:23 PM
I have the same problem, but only with some regions... Is this supposed to be resolved now?
Reply by lobsterclawsoftware
on July 10, 2024 at 5:38 PM
Travis said that some caches needed to expire so that new content would be loaded into it. Perhaps the cache for the region(s) you are trying still has the old empty data. I was having partial data responses too for a while but presently am seeing every region I've tried.