head

HTTP/2 403 
content-type: application/xml
date: Sun, 23 Jun 2024 08:02:11 GMT
server: AmazonS3
x-cache: Error from cloudfront
via: 1.1 a6ec089aa02839578670b49d128782c2.cloudfront.net (CloudFront)
x-amz-cf-pop: FRA60-P9
alt-svc: h3=\":443\"; ma=86400
x-amz-cf-id: urXvitdQ89k0oMLMGNL8YxU0DMDLkoAV97reG8hPnpRVenP4hDpiSA==

body

<?xml version=\"1.0\" encoding=\"UTF-8\"?>\n<Error><Code>AccessDenied</Code><Message>Access Denied</Message><RequestId>PWHA1MYD2KXFG3EG</RequestId><HostId>X9LZSBxhWxXgJmofP6XaGWJoxxXgSkTNiPdBdZYhsdX6j4fd+ftCUJ29Wlqm146gaZQtrAljGNY=</HostId></Error>

@astroman1998 said:
HTTP 403 when requesting export files
body

<?xml version=\"1.0\" encoding=\"UTF-8\"?>\nAccessDeniedAccess DeniedPWHA1MYD2KXFG3EGX9LZSBxhWxXgJmofP6XaGWJoxxXgSkTNiPdBdZYhsdX6j4fd+ftCUJ29Wlqm146gaZQtrAljGNY=

I get this error below when the date file is not available yet.
It seems to be the same problem.
Eventually a few hours later it becomes available without any problem.
I don't know what time of day the file is published.
I don't even know if the file is always published at the same time.

<Error>
<Code>AccessDenied</Code>
<Message>Access Denied</Message>
<RequestId>8YARK1VKSZQXXFB3</RequestId>
<HostId>
mlNi2LFZYrtelKK+09LS45Jo1gI8xGN/QsIxKu9y335aX3oAa6+/ETBXtiUKqJU4cLaC8qHKf3c=
</HostId>
</Error>

Yes, sounds like the same issue.

According to this doc (https://developer.themoviedb.org/docs/daily-id-exports), the export files should be ready by 8:00 AM UTC. I tried downloading an export file today at 9AM UTC and got the 403 error.

I don't know if it means the export file was not ready, or if my IP is blocked/banned for some reason.

@astroman1998 said:

Yes, sounds like the same issue.

According to this doc (https://developer.themoviedb.org/docs/daily-id-exports), the export files should be ready by 8:00 AM UTC. I tried downloading an export file today at 9AM UTC and got the 403 error.

I don't know if it means the export file was not ready, or if my IP is blocked/banned for some reason.

Well, it is always possible for a system problem to delay this publication.
But I can say that there is no such thing as IP blocking or banning.
Blocking is done by TMDb only by invalidating an API Key.
Normally due to misuse or block attack.

Can you check if the export if running slow? I'm trying to access it at 9:00 AM UTC and I still get the 403 error. Do you know what time it is ready?

This is the schedule for the daily ID exports (in cron syntax). All times are UTC:

TvNetworkIdExport:
  cron: '4 7 * * *'

TvSeriesIdExport:
  cron: '10 7 * * *'

DeletedTvSeriesIdExport:
  cron: '11 7 * * *'

MovieIdExport:
  cron: '15 7 * * *'

DeletedMovieIdExport:
  cron: '16 7 * * *'

CollectionIdExport:
  cron: '30 7 * * *'

PersonIdExport:
  cron: '32 7 * * *'

DeletedPersonIdExport:
  cron: '33 7 * * *'

ProductionCompanyIdExport:
  cron: '6 7 * * *'

KeywordIdExport:
  cron: '8 7 * * *'

AdultMovieIdExport:
  cron: '40 7 * * *'

AdultTvSeriesIdExport:
  cron: '45 7 * * *'

AdultPersonIdExport:
  cron: '55 7 * * *'