The Movie Database Support
Support → API-support
Issue Fetching Data from TMDB API - Frequent 500 Internal Server Errors
Inlagt av netquick139STAFFMOD den 13 juni 2024 vid 11:57 AM
I am experiencing frequent 500 Internal Server errors when fetching movie/TV series data from the TMDB API on my website ([https://movie.netquick.site/]). This issue started today and has made the data retrieval process very slow and unreliable.
Could you please investigate and advise on how to resolve this issue?
Thank you for your assistance.
Best regards,
Lê Phạm Quốc Khoa
Svar från Travis Bell
den 13 juni 2024 vid 1:36 PM
Hi @netquick139,
We're not seeing an increase in non 2xx/3xx responses in any of our monitoring.
What's an example request that is failing?