The Movie Database support
Support → API support
Issue Fetching Data from TMDB API - Frequent 500 Internal Server Errors
Skrevet af netquick139STAFFMOD d. 13 juni 2024 kl. 11:57 AM
I am experiencing frequent 500 Internal Server errors when fetching movie/TV series data from the TMDB API on my website ([https://movie.netquick.site/]). This issue started today and has made the data retrieval process very slow and unreliable.
Could you please investigate and advise on how to resolve this issue?
Thank you for your assistance.
Best regards,
Lê Phạm Quốc Khoa
Svar af Travis Bell
d. 13 juni 2024 kl. 1:36 PM
Hi @netquick139,
We're not seeing an increase in non 2xx/3xx responses in any of our monitoring.
What's an example request that is failing?