The Movie Database support

Hi Themoviedb.org,

For some reason i am not able to get on themoviedb.org from home. NginX tells me 104 connection reset to peer. From other locations/ip addresses and my local machine I have no problems accessing your website.

I think my IP has been blocked for some reason.

Can you please let me know why my IP is blocked and how we can unblock it?

Kind regards

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Hi @jitenc116,

We don't block IP's on the API. What is the output of a DNS lookup like dig?

dig api.themoviedb.org

; <<>> DiG 9.10.6 <<>> api.themoviedb.org
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 35323
;; flags: qr rd ra cd; QUERY: 1, ANSWER: 4, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 4096
;; QUESTION SECTION:
;api.themoviedb.org.        IN  A

;; ANSWER SECTION:
api.themoviedb.org. 16  IN  A   52.85.151.28
api.themoviedb.org. 16  IN  A   52.85.151.24
api.themoviedb.org. 16  IN  A   52.85.151.18
api.themoviedb.org. 16  IN  A   52.85.151.48

;; Query time: 132 msec
;; SERVER: 192.168.106.1#53(192.168.106.1)
;; WHEN: Wed May 29 09:28:40 MDT 2024
;; MSG SIZE  rcvd: 111

When I run this command openssl s_client -connect api.themoviedb.org:443

I got this:

*   Trying 2600:9000:2652:aa00:c:174a:c400:93a1:443...
* Connected to api.themoviedb.org (2600:9000:2652:aa00:c:174a:c400:93a1) port 443 (#0)
* ALPN, offering h2
* ALPN, offering http/1.1
*  CAfile: /etc/ssl/certs/ca-certificates.crt
*  CApath: /etc/ssl/certs
* TLSv1.0 (OUT), TLS header, Certificate Status (22):
* TLSv1.3 (OUT), TLS handshake, Client hello (1):
* OpenSSL SSL_connect: Connection reset by peer in connection to api.themoviedb.org:443
* Closing connection 0
* TLSv1.0 (OUT), TLS header, Unknown (21):
* TLSv1.3 (OUT), TLS alert, decode error (562):
curl: (35) OpenSSL SSL_connect: Connection reset by peer in connection to api.themoviedb.org:443

That's just you trying to connect, I need to see the DNS lookup like above.

ok


 <<>> DiG 9.18.18-0ubuntu0.22.04.2-Ubuntu <<>> api.themoviedb.org
global options: +cmd
Got answer:
->>HEADER<<- opcode: QUERY, status: NOERROR, id: 38025
flags: qr rd ra; QUERY: 1, ANSWER: 4, AUTHORITY: 0, ADDITIONAL: 1

OPT PSEUDOSECTION:
 EDNS: version: 0, flags:; udp: 65494
QUESTION SECTION:
api.themoviedb.org.            IN      A

ANSWER SECTION:

api.themoviedb.org.     60      IN      A       18.239.111.24
api.themoviedb.org.     60      IN      A       18.239.111.120
api.themoviedb.org.     60      IN      A       18.239.111.113
api.themoviedb.org.     60      IN      A       18.239.111.32
Query time: 19 msec
SERVER: 127.0.0.53#53(127.0.0.53) (UDP)
WHEN: Wed May 29 16:20:18 UTC 2024
MSG SIZE  rcvd: 111


Ok, so you are connecting to some valid IPs. That's good.

What happens if you don't use https, and http instead?

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