The Movie Database Support
Support → API Support
OVH Cloud Addresses Blocked by TMDB
afiŝita de upamanyuSTAFFMOD je Aprilo 28 2024 je 6:16 PM
Hi, I'm hosting an instance of Overseer at ReconV VPS Warsaw which hosted on OVH Cloud. Recently the TMDB API in Overseer started failing and on further investigation by the ReconV support team, it seems that TMDB has blocked OVH Cloud addresses. Is it possible to un-block / whitelist them for us to be able to access the TMDB API again? Was there any misuse?
Cheers, Upa
Respondo de Travis Bell
je Aprilo 29 2024 je 12:31 PM
Hi @upamanyu,
The only blocks that exist on the API are the ones for Russia and Belarus. We don't block anything else on the API.
What error are you getting that makes you think your IP's are blocked?
Respondo de upamanyu
je Majo 1 2024 je 5:19 PM
This turned out to be the problem after all with my provider. All sorted now thanks to the other thread!