Soporte de The Movie Database

Hello , I am working on the tv show app where I display the cast list and the video list while showing the details of the tv show ,my concern is this that if any one of the video is unavilable to view or its private https://img.youtube.com/vi/ this is the main youtube image url and after that I append the key after it so issue is that if a video is private or its not available to view so can you replace those one with that image url for youtube why because everything is working fine at appside so can you please do that

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When we are aware that a video is unplayable or private, we remove it. But, if nobody has reported the video, we don't know it. So, we can't replace it by anything.

Look I knew the facts if no one has reported why because at app there are videos which are unavilable or private for that you can put a key right later on while displaying at app its only appended with the main youtube image url

This is exactly the same with our website. We don't have the information if a video is unavailable or private.

see but at app side if this is the case then you can just remove the key for that video or either you can append some key for that kind of video why because att appside there are some tv shows who dont have video and some have only one so nothing is displayed its compleletly blank then I am just telling to append the key for that kind of videos so that we can come to know about this ..

We can't give you an information that we don't know.

See thats all fine that you dont know but is this possible to fix at later

There are nothing to fix. We can't get the information, so we can do nothing.

But its getting a wrong impact at app side ...its showing as blank but when I click its redirecting to youtube

As indicated, nothing can be done on our side.

So I can just think this as a bug .. which is not from app side

Nothing can be done in our API.

The only thing that can be done is to file a content report on the movie or series page to indicate us that the video is not anymore available, so we can remove it.

Ok

But at appside its giving a wrong impact when those videos are unavialable can you fix that by putting some url or can you please remove that type of video which are unable to view.

As indicated above, we can only remove them if they are reported to us via a content report.

Ok then if those are reported to you via a content report then remove it why because its giving a wrong impact at appside as this is not an issue from app if some of them are reported to you before then you can remove it. But you have closed this issue?

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