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TMDB and JustWatch not in sync for some movies
posted by whichmovieSTAFFMOD on September 2, 2022 at 8:15 AM
Hello TMDB!
I recently opened a content issue for a movie that has watch data on JustWatch but nothing on TMDB. I checked if it was not a timing/delay issue (since JustWatch is sync with TMDB once a day) but it's not since JustWatch has had data for this movie for months now.
I once posted a similar issue on a movie that allowed @travisbell to uncover an issue. Is it possible that there's still some issues on the JustWatch batch?
Thank you for your support and let me know if I can help for this issue.
Reply by Travis Bell
on September 6, 2022 at 11:57 AM
Hey @whichmovie,
In this specific example, TMDB ID
4271, JustWatch has a bad match, and has it also matched to this entry, instead of the correct one. That's why there's not data showing up on4271.This is a really hard problem to solve on our side because when JustWatch sends us 2 matches, we have no way of knowing which one (if any of them) are correct without human involvement. So the default behaviour is that the first one in wins since we don't have any humans checking this data.
I'll contact JW about the bad match so that they can delete it.
Reply by whichmovie
on September 6, 2022 at 1:18 PM
Thank you for the explanation @travisbell . Indeed it seems there's not much to do on your side to prevent that. Let's just hope JW doesn't have too much bad matches :) Thanks!
Reply by jake_melikov
on August 30, 2024 at 3:12 PM
I found a few more examples of movies with watch data on JustWatch but not TMDB:
SOPOR
The Devil and The Holy Water
Rude Boy
Sailor Beware
If it's due to bad matches on JustWatch side again, is there a way to know what match does JustWatch have? To streamline this in the future?