@olirivo said:
Video Station Synology doesn't work
Hi, when I try to upload info about a movie or serie, it shows a connection error.
But, if I edit the source, the connection is OK.
I can't upload the info in a new movie or serie.

I'm not sure I understand you correctly.
Are you trying to change or add data to TMDb DB from Synology?
I believe this is not possible.
The data of movies and series in the TMDb DB can only be changed via the website.

What do you mean by if I edit the source ?

No no, the TMDb doesn't connect in Video Station.
In the Configuration exists the option to test connection of THE MOVIE DATABASE of my movies and my API KEY works but, when I want to edit the movie information, it doesn't connect with the database.
The "Search Internet" can't connect with TMDB
https://gnax.io/wp-content/uploads/2017/10/search2.png
"I EDIT THE SOURCE" means:
https://kb.synology.com/_images/autogen/What_can_I_do_if_Video_Station_does_not_display_video_metadata/1.png

Thanks!!

@olirivo said:

No no, the TMDb doesn't connect in Video Station.
In the Configuration exists the option to test connection of THE MOVIE DATABASE of my movies and my API KEY works but, when I want to edit the movie information, it doesn't connect with the database.
The "Search Internet" can't connect with TMDB
https://gnax.io/wp-content/uploads/2017/10/search2.png
"I EDIT THE SOURCE" means:
https://kb.synology.com/_images/autogen/What_can_I_do_if_Video_Station_does_not_display_video_metadata/1.png

I think I understand. How you wrote upload I don't understand.
The problem is downloading data from TMDb to your Synology.

There are several Synoloogy users with this same problem.
Some managed to resolve. Problems with ports. Others failed.
We don't know very well what the problem or problems are.
See below if it can help you.

Some Synology NAS/DS Video users have appeared reporting problems.
One of them said there was an update from Synology.
We don't know yet but it looks like this update came with this issue.
So I suggest getting help from Synology's website.

See if any of these threads can help solve your problem.

Synology NAS/DS Video Reports

11/09 https://www.themoviedb.org/talk/618ada421cfe3a002a4f89d1
07/21 https://www.themoviedb.org/talk/60f89a1b07e281007d7f3ffe
04/10 https://www.themoviedb.org/talk/60716402dfaae9002b30b85c
02/23 https://www.themoviedb.org/talk/6035201c0d294400405ab8a0
02/17 https://www.themoviedb.org/talk/602ca712db4ed600406bb052
09/01 https://www.themoviedb.org/talk/5f4f012b47c9fb0037742b1c

On the topic
https://www.themoviedb.org/talk/60f89a1b07e281007d7f3ffe#60fd75a9c439c00029f370d5
https://www.themoviedb.org/talk/60716402dfaae9002b30b85c#613c26ecdbf1440062fd16c3
the user got some responses from Synology.

Hi @USER, there's only 2 ports that can be used to communicate with TMDB's service.
These are your standard HTTP 80 and HTTPS 443 ports.

If you can use Quickconnect to access your synology NAS then everything should be OK, you should not need to worry about ports, etc. I recently had a problem, turns out it was my new ISP, didn't like the static IP address I had chosen for my NAS. If you are using a static IP address then change through Control Panel / Network / Network Interface to use DHCP. If your API now works with the new IP address then you have the same problem. Simply change to use this new IP address as your static one. Hope this helps.