Good evening,

I have a rather technical question that I would need some assistance with, if at all possible.

Background information:

I own a Synology NAS device. Synology offers an application for their NAS devices, as well as Smart TVs and other devices that organizes movies and/or series one might have stored and shows them in a manner similar to the Netflix, or PLEX interface, if you will.

Recently, Synology has added functionality to the application so that based on the names of the files, it would be able to connect to TheMovieDB and download the pertinent information for the file in question in order to display the cast, synopsis and so on. This would require that one obtains an API Key from TheMovieDB, which I have already done.

Information regarding the issue:

After I set everything in place, the Synology application in question still does not manage to successfully connect to TheMovieDB servers in order to download the information in question.

I have worked with Synology support for several weeks on this issue, and the conclusion is that, due to the settings on my internet router, the TheMovieDB API does not manage to correctly connect to the TheMovieDB server(s) in order to download the information. I was therefore advised to contact TheMovieDB support and enquire as to which communication ports need to be open/forwarded to my Synology NAS device, from my router, so that the API key may manage to finally properly connect to the TheMovieDB server(s).

Is there anyone who might be able to point out which communication ports need to be open/forwarded?

Thank you in advance!