The Movie Database Support
Support → API Support
My API is not reponding
posted by karthik_ricssionSTAFFMOD on February 15, 2017 at 3:40 PM
Is there any maintenance going on ? It was working perfectly, till yesterday! But the request is taking too long time and no response from the requested api call, I tried example api in my profile! It's too taking long time no response!
Reply by Travis Bell
on February 15, 2017 at 5:21 PM
Hi there,
Nope, no issues that I'm aware of.
Seems to be working fine for me. It could be a network problem between you and AWS.
Reply by karthik_ricssion
on February 15, 2017 at 7:43 PM
Hi Travis, i still couldn't able to get response from the API :( .
Reply by Travis Bell
on February 15, 2017 at 8:43 PM
What's the error your getting?
Reply by karthik_ricssion
on February 15, 2017 at 9:41 PM
These are the error which i am getting as response in my terminal
Error: getaddrinfo EAI_AGAIN api.themoviedb.org:443
Error: connect ETIMEDOUT 54.243.147.233:443
Reply by Travis Bell
on February 16, 2017 at 10:16 AM
Based on my Googling, the
getaddrinfo EAI_AGAINerror is a DNS error. Try using another DNS server (or specifying one to begin with). Again, based on my Googling, it mentioned this being a Node error, and for example, I know in some of my own project stuff I have to provide a DNS server to have fully working HTTP and DNS. Google's8.8.8.8is always a good one to test and use.