The Movie Database Support
Support → API Support
404s not consistant
posted by AJ_STAFFMOD on August 31, 2016 at 1:40 ก่อนเที่ยง
When i query for the basic information about a film; i get a response. when i use the same tmdb id to query for it's related videos, i get a 404. either the tmdb id exists or it doesn't? how is this possible? are the two APIs out of sync?
Reply by Travis Bell
on August 31, 2016 at 10:14 ก่อนเที่ยง
Hi AJ,
I'm not sure I completely understand. A simple example for Suicide Squad:
Better yet, lets do this all in a single query:
Reply by AJ_
on September 4, 2016 at 7:28 ก่อนเที่ยง
it's happened a few times over the last few months. i have 2 different systems, one does the basic info, the other does the videos. given your 2 URLs example.. i was getting data for the first one, and a 404 for the second url. which leads me to believe they are somehow out of sync. i re-did the offending film id the following day and the issue cleared.
Reply by AJ_
on September 10, 2016 at 9:15 หลังเที่ยง
it's happened again, just now.. http://api.themoviedb.org/3/movie/309487/videos is returning 404. yet http://api.themoviedb.org/3/movie/309487 is not. also id: 335389
Reply by Travis Bell
on September 11, 2016 at 10:44 ก่อนเที่ยง
So this movie was deleted which would explain the behaviour you're seeing. The cached result was still being returned because it was requested (and therefore cached) when it was still here. But the videos call wasn't cached and therefore 404'd instantly.
Now that the cached item has been purged, both requests 404.
Reply by AJ_
on September 11, 2016 at 11:14 ก่อนเที่ยง
ok, so a 404 on either should be considered a 404 for both; and i should presume its a cache issue? do you have any idea how long these cache expiry is set for?
Reply by Travis Bell
on September 11, 2016 at 11:42 ก่อนเที่ยง
These items are cached for 6 hours.