The Movie Database Support
Support → API-support
404s not consistant
Inlagt av AJ_STAFFMOD den 31 augusti 2016 vid 1:40 AM
When i query for the basic information about a film; i get a response. when i use the same tmdb id to query for it's related videos, i get a 404. either the tmdb id exists or it doesn't? how is this possible? are the two APIs out of sync?
Svar från Travis Bell
den 31 augusti 2016 vid 10:14 AM
Hi AJ,
I'm not sure I completely understand. A simple example for Suicide Squad:
Better yet, lets do this all in a single query:
Svar från AJ_
den 4 september 2016 vid 7:28 AM
it's happened a few times over the last few months. i have 2 different systems, one does the basic info, the other does the videos. given your 2 URLs example.. i was getting data for the first one, and a 404 for the second url. which leads me to believe they are somehow out of sync. i re-did the offending film id the following day and the issue cleared.
Svar från AJ_
den 10 september 2016 vid 9:15 PM
it's happened again, just now.. http://api.themoviedb.org/3/movie/309487/videos is returning 404. yet http://api.themoviedb.org/3/movie/309487 is not. also id: 335389
Svar från Travis Bell
den 11 september 2016 vid 10:44 AM
So this movie was deleted which would explain the behaviour you're seeing. The cached result was still being returned because it was requested (and therefore cached) when it was still here. But the videos call wasn't cached and therefore 404'd instantly.
Now that the cached item has been purged, both requests 404.
Svar från AJ_
den 11 september 2016 vid 11:14 AM
ok, so a 404 on either should be considered a 404 for both; and i should presume its a cache issue? do you have any idea how long these cache expiry is set for?
Svar från Travis Bell
den 11 september 2016 vid 11:42 AM
These items are cached for 6 hours.