The Movie Database Support
Support → API Support
Generic error when requesting a developer API key
posted by Pierre DorSTAFFMOD on January 16, 2016 at 6:42 AM
Hello,
I'm trying to request a developer API key for a simple personal usage, but each time I click on the "submit" button I get a generic error message back ("An error occurred"). I tried to enter all fields correctly, in multiple formats, but it always fail in the same manner. Tried Firefox, IE, same story... Could you please help?
Many thanks in advance!
Reply by Travis Bell
on January 16, 2016 at 9:54 AM
Hi Pierre,
Can you give it a try now?
Reply by Pierre Dor
on January 16, 2016 at 10:28 AM
Worked perfectly, and I have now my API key :-) Many thanks for this prompt action, much appreciated!