The Movie Database Подршка
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system won't accept the phone number
објављено од стране kurtikSTAFFMOD дана 14. јануар 2016. у 10:01 AM
I'm stuck when entering information to get an API key. I've tried entering a phone number in all sort of formats (with area code, without area code, with and without parentheses around the area code...) but I always get the error
"Unable to request API key because: Contact phone is not a number".
Any suggestions would be welcome, thanks!
Одговор од Travis Bell
дана 14. јануар 2016. у 11:54 AM
Hi kurtik,
Can you give me some examples of what you're entering? I can see lots of requests go through the past few hours so I'm not sure what it could be.
Одговор од kurtik
дана 14. јануар 2016. у 12:14 PM
I've tried (substituting numbers for the x's): xxx-xxx-xxxx, (xxx) xxx-xxxx, xxx-xxxx, xxx xxxx ...all with my phone number, and also tried similar formats with a second number
Is there any particular format that's required?
Одговор од Travis Bell
дана 14. јануар 2016. у 12:21 PM
Hi kurtik ,
Try no dashes or parenthesis:
Cheers.
Одговор од kurtik
дана 14. јануар 2016. у 12:25 PM
Ah, that did it. Thanks! :)