I had login problems yesterday, I tried to login and got the answer the username doesn't exist, I had to change the first letter of my username to Samara instead of samara as usual and then I could login, something must have changed within this process maybe some users will have the same problem so I think it would be good to have a look at this if it is possible
Can't find a movie or TV show? Login to create it.
Want to rate or add this item to a list?
Not a member?
Reply by Travis Bell
on June 13, 2015 at 9:50 AM
Yes, I had to change the login lookup to be exact (it used to not be case sensitive). There's some technical reasons behind this but unfortunately it's not something I'm likely to revert.
Reply by Samara
on June 13, 2015 at 10:04 AM
Thanks for the answer, maybe there could be a small note on the login page for the users writing their account name accurately ?
Reply by Travis Bell
on June 13, 2015 at 10:10 AM
Yup, not a bad idea. I can get a note added.
Reply by TehBotolSosro
on June 22, 2015 at 2:38 AM
Thank you for Samara for posting this. if not i will not know the login is case sensitive now. because i suddenly get logged out today and the username i have is not recognized anymore,
anyway it's a bad idea to use Case Sensitive Login Name since many problem occur like
Reply by Travis Bell
on June 22, 2015 at 10:13 AM
Hi TehBotolSosro,
Signing up for an account is different than logging in ;) Signing up for an account doesn't check case, we make sure your username is unique at that time.
Reply by tmdb57364829
on June 25, 2015 at 10:00 AM
Cheers for this, just happened to me too!
Reply by Darkdc119
on June 30, 2015 at 4:22 AM
Same here , made myself new account