The Movie Database Support
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API authentication error - status_code_7 (error 401) "Invalid API Key"
posted by Bruno RougetSTAFFMOD on February 20, 2015 at 4:50 AM
Hello Support,
I'm coming back to you as our developpers encountered an unexpected behavior when using our allocated API key.
The exact error message is:
RESPONSE from production and debug proxy: Access-Control-Allow-Origin: * Content-Type: application/json;charset=utf-8 Date: Thu, 19 Feb 2015 21:37:58 GMT Server: nginx Status: 401 Unauthorized Content-Length: 86 Connection: Close l_text:{"status_code":7,"status_message":"Invalid API key: You must be granted a valid key."}
We already have check that we are using the right API key, which is the one allocated to us.
Could you help us please ?
Thank's in advance.
Kind Regards, Bruno.
Reply by Travis Bell
on February 20, 2015 at 10:19 AM
Hi Bruno,
Using the key I see on file for your user (I've truncated it here for privacy reasons) seems to be working fine:
Make sure there aren't any missing chars or perhaps an extra space character and things like that.
Cheers.
Reply by Bruno Rouget
on February 20, 2015 at 10:27 AM
Helo Travis,
Thank's for your quick answer. I will go back to our developper as, now, we are sure that the API key used is the right one.
Cheers, Bruno.