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API authentication error - status_code_7 (error 401) "Invalid API Key"
postat de către Bruno RougetSTAFFMOD pe data de 20 februarie 2015 la ora 4:50 AM
Hello Support,
I'm coming back to you as our developpers encountered an unexpected behavior when using our allocated API key.
The exact error message is:
RESPONSE from production and debug proxy: Access-Control-Allow-Origin: * Content-Type: application/json;charset=utf-8 Date: Thu, 19 Feb 2015 21:37:58 GMT Server: nginx Status: 401 Unauthorized Content-Length: 86 Connection: Close l_text:{"status_code":7,"status_message":"Invalid API key: You must be granted a valid key."}
We already have check that we are using the right API key, which is the one allocated to us.
Could you help us please ?
Thank's in advance.
Kind Regards, Bruno.
Răspuns de Travis Bell
pe data de 20 februarie 2015 la ora 10:19 AM
Hi Bruno,
Using the key I see on file for your user (I've truncated it here for privacy reasons) seems to be working fine:
Make sure there aren't any missing chars or perhaps an extra space character and things like that.
Cheers.
Răspuns de Bruno Rouget
pe data de 20 februarie 2015 la ora 10:27 AM
Helo Travis,
Thank's for your quick answer. I will go back to our developper as, now, we are sure that the API key used is the right one.
Cheers, Bruno.