The Movie Database Support

I have a WD live hub and i can't see anymore any images of any movies...(i could see them unti few days ago) Can someone help me? Thank you!!!

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Hi kalleoberon,

Do you have an example movie that this is happening with? Nothing in particular has changed over here so I'm going to need more information.

Thanks.

Thanks Travis! :-) Well, every movie has the same problem (Iron Man 3, Man of Steel, Lord of The rings, Django Unchained..... every movie...). When i open "options" section i can see everything (movie plot, youtube trailers... etc... ) but when i want to see "background images" it seems there aren't any of them... I tried to reset my WD Live Hub... but nothing's changed :-(

Not sure what to say, if I pull up the API response for Iron Man 3 for example (the API key is deliberately hidden):

http://api.themoviedb.org/3/movie/68721/images?api_key=###

And Django Unchained:

http://api.themoviedb.org/3/movie/68718/images?api_key=###

Everything is listed properly.

It's probably best to contact Western Digital to see what could be up.

Ok :-( i've just tried to contact WD... I'll wait for an asnwer. It's only strange that it happended so suddenly... Tnaks a lot, Simon

Travis could it be that the URL changed?

I noticed the URL had changed some time ago and if they have hard code the URL then it will break the images.

Kalleoberon are you able to get the URL of where the image is directed at?

Dale.

It actually could be related to the issue discussed in this thread: https://www.themoviedb.org/talk/5276fb84760ee3603321106e

The fix for that will be getting pushed later today and once we give it ~24 hours for the cached items to expire (tomorrow night sometime) we can see if if fixed it.

The URL changed back in February or March, not all that recently.

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