The Movie Database Support
Support → Website Support
unable to reset password
posted by imaqliqSTAFFMOD on March 15, 2013 at 7:34 AM
It is impossible to reset forgotten password, broken links are sent to email.
Reply by Travis Bell
on March 15, 2013 at 10:13 AM
How are they broken? I just tested this and it worked fine.
Reply by imaqliq
on March 15, 2013 at 11:25 AM
I tried to reset password for user "gpr", got this link on email: http://www.themoviedb.org/account/gpr/reset-password/f668178cbb709eea26dbdd242f88d6473d6df5e6 I click this link and see page which contains the following:
404—Oops!
Doesn't look like the page you're looking for can be found.
Reply by Travis Bell
on March 26, 2013 at 1:34 PM
Hey imaqliq,
Can you try this again? I made some changes yesterday that I'm hoping will have addressed this.
Reply by imaqliq
on March 27, 2013 at 2:58 AM
Thank you, now it works, problem solved.