Podpora The Movie Database
Podpora → Podpora API
Gettings Error 503 Service Unavailable
zveřejnil DaleSTAFFMOD 23.02.2013 v 3:09 ODP.
Hello trying to access the api and I keep gettting a error like below:
Fatal error: Uncaught exception 'TMDbException' with message 'Server error on "http://api.themoviedb.org/3/movie//trailers?api_key=APIKEY&language=en": HTTP/1.1 503 Service Unavailable Age: 0 Content-Type: text/html; charset=utf-8 Date: Sat, 23 Feb 2013 20:00:09 GMT Retry-After: 0 Server: nginx Via: 1.1 varnish X-Cache: MISS X-Varnish: 642980785 X-Varnish-Sid: tm-v-p-1100 Content-Length: 418 Connection: keep-alive Error 503 Service Unavailable
Service Unavailable
Guru Meditation:
XID: 642980785
Varnish cache server
' in /var/www/master/TMDb2.php:870 Stack trace: #0 /var/www/master/TMDb2.php(243): TMDb->_makeCall('movie//trailers', Array) #1 /var/www/master/cache_image-trail in /var/www/master/TMDb2.php on line 870
Any information you can provided would be most appreciated.
Thanks
Odpověď od Carlo
22.03.2013 v 7:47 DOP.
It seems to be resolved for me, the API is working fine now..
Odpověď od Sky Rumsey
23.03.2013 v 7:11 DOP.
Just to let you know I also got 503 errors for about a 5 minute window from around 10:25am GMT 22nd March 2013
Odpověď od Dale
19.04.2013 v 5:01 DOP.
Hello Travis,
Just wondering if you have any news on this issue. I personally do not require it any more but I was just interested in if the issue had been resolved or pin pointed?
Thanks,
Dale.
Odpověď od Travis Bell
19.04.2013 v 9:51 DOP.
Hi Dale,
It looked more like a load issue. Our backend API servers were running around 90% utilization and our proxy started (by design) dropping requests. We're still playing with this to some degree actually, it's easy to add new servers but way more fun to pin point some performance bottlenecks and address those first.
Odpověď od Dale
21.04.2013 v 5:19 DOP.
Hello Travis,
ooo right thanks for the updated. If you need the server to be hit with high usage let me know (Not that its not already being used a lot.).
Dale.
Odpověď od Aidan Shealy
17.05.2013 v 8:30 ODP.
Travis,
I am running into this issue as well today. I am using the TMDb-PHP-API and the Exception is being thrown to me. I tried to look if I was hitting the limits, but I don't think I am. I have only mad about 1,800 requests throughout the day. I tried to look at the link to see what the limits were at the beginning of this thread, but it was a dead end. Any help you can provide would be fantastic.
Thanks for the help, Aidan
Odpověď od Travis Bell
19.05.2013 v 11:14 DOP.
Hi Aidan,
We are not experiencing any load issue anymore. We've been doing a lot of optimizing and the results of this work have been fantastic.
Are you still seeing these errors? Coincidentally, at almost the same time you posted this we were experiencing another, separate issue regarding some invalid float values being returned in the JSON responses. We were never serving any 503's for this error during the trouble window though.
Odpověď od Aidan Shealy
19.05.2013 v 1:16 ODP.
Yep, all good in the hood.
Odpověď od jlborger
14.10.2016 v 6:23 DOP.
I'm getting the same error for 2 different API keys that I use (1 for personal, and 1 for a friend's script). I started getting this last night, and am still getting it this morning. And I know that my personal key hasn't put in a single request since last night but I'm still getting the same response.
Odpověď od DavenportM
14.10.2016 v 6:56 DOP.
I'd like to put my name in the pot also, I'm getting a 503 error while using http://developers.themoviedb.org and my key, very much doubt it's a rate limit issue, don't think I can click that fast.
Odpověď od Travis Bell
14.10.2016 v 9:18 DOP.
Hi guys,
Can you start a new thread with pertinent details to your problem today? No need to resurrect a 3 year old thread.