Suporte do The Movie Database
Suporte → Suporte da API
Gettings Error 503 Service Unavailable
publicado por DaleSTAFFMOD em 23 fevereiro 2013 às 3:09 PM
Hello trying to access the api and I keep gettting a error like below:
Fatal error: Uncaught exception 'TMDbException' with message 'Server error on "http://api.themoviedb.org/3/movie//trailers?api_key=APIKEY&language=en": HTTP/1.1 503 Service Unavailable Age: 0 Content-Type: text/html; charset=utf-8 Date: Sat, 23 Feb 2013 20:00:09 GMT Retry-After: 0 Server: nginx Via: 1.1 varnish X-Cache: MISS X-Varnish: 642980785 X-Varnish-Sid: tm-v-p-1100 Content-Length: 418 Connection: keep-alive Error 503 Service Unavailable
Service Unavailable
Guru Meditation:
XID: 642980785
Varnish cache server
' in /var/www/master/TMDb2.php:870 Stack trace: #0 /var/www/master/TMDb2.php(243): TMDb->_makeCall('movie//trailers', Array) #1 /var/www/master/cache_image-trail in /var/www/master/TMDb2.php on line 870
Any information you can provided would be most appreciated.
Thanks
Resposta de Carlo
em 22 março 2013 às 7:47 AM
It seems to be resolved for me, the API is working fine now..
Resposta de Sky Rumsey
em 23 março 2013 às 7:11 AM
Just to let you know I also got 503 errors for about a 5 minute window from around 10:25am GMT 22nd March 2013
Resposta de Dale
em 19 abril 2013 às 5:01 AM
Hello Travis,
Just wondering if you have any news on this issue. I personally do not require it any more but I was just interested in if the issue had been resolved or pin pointed?
Thanks,
Dale.
Resposta de Travis Bell
em 19 abril 2013 às 9:51 AM
Hi Dale,
It looked more like a load issue. Our backend API servers were running around 90% utilization and our proxy started (by design) dropping requests. We're still playing with this to some degree actually, it's easy to add new servers but way more fun to pin point some performance bottlenecks and address those first.
Resposta de Dale
em 21 abril 2013 às 5:19 AM
Hello Travis,
ooo right thanks for the updated. If you need the server to be hit with high usage let me know (Not that its not already being used a lot.).
Dale.
Resposta de Aidan Shealy
em 17 maio 2013 às 8:30 PM
Travis,
I am running into this issue as well today. I am using the TMDb-PHP-API and the Exception is being thrown to me. I tried to look if I was hitting the limits, but I don't think I am. I have only mad about 1,800 requests throughout the day. I tried to look at the link to see what the limits were at the beginning of this thread, but it was a dead end. Any help you can provide would be fantastic.
Thanks for the help, Aidan
Resposta de Travis Bell
em 19 maio 2013 às 11:14 AM
Hi Aidan,
We are not experiencing any load issue anymore. We've been doing a lot of optimizing and the results of this work have been fantastic.
Are you still seeing these errors? Coincidentally, at almost the same time you posted this we were experiencing another, separate issue regarding some invalid float values being returned in the JSON responses. We were never serving any 503's for this error during the trouble window though.
Resposta de Aidan Shealy
em 19 maio 2013 às 1:16 PM
Yep, all good in the hood.
Resposta de jlborger
em 14 outubro 2016 às 6:23 AM
I'm getting the same error for 2 different API keys that I use (1 for personal, and 1 for a friend's script). I started getting this last night, and am still getting it this morning. And I know that my personal key hasn't put in a single request since last night but I'm still getting the same response.
Resposta de DavenportM
em 14 outubro 2016 às 6:56 AM
I'd like to put my name in the pot also, I'm getting a 503 error while using http://developers.themoviedb.org and my key, very much doubt it's a rate limit issue, don't think I can click that fast.
Resposta de Travis Bell
em 14 outubro 2016 às 9:18 AM
Hi guys,
Can you start a new thread with pertinent details to your problem today? No need to resurrect a 3 year old thread.