Francis and Kaiora juggle the newest member of their team as they care for a well loved sportsman who dies suddenly and a brave father arranging his own funeral. He maimai aroha tenei ki a Kori Warren Karena rāua ko Mario Silvio Dunatov.

Francis and Kaiora take a road trip to his home marae and we are gifted a rare glimpse of the three day tangihanga process, as his dear Aunty is laid to rest. He maimai aroha tenei ki a Kiritokia "Chrissie" Mitchell.

Kaiora is confronted by a very special case and a Returned Serviceman receives a gun salute at his funeral. Meanwhile, Francis is obsessed with the chapel reaching new heights of perfection. He maimai aroha tenei ki a Isaac Mataatua Rakanui rāua ko Michael John Andzue.

Nona convinces the staff to try zumba for a good cause. An elderly woman delays her own funeral and Francis is surprised by a glamorous family breaking traditions on the marae. He maimai aroha tenei ki a Ivy May Gibbs rāua ko Anaru Harley Young.

Francis grapples with who is his number one amongst the staff. A loved mother passes away at home and one of Francis' cousins says goodbye to the neighbour who raised her as her own. He maimai aroha tenei ki a Elizabeth "Betty" Anne Southey rāua ko Kay Daisy Greaves.

Nona farewells a close family member and the youngest daughter of ten organises her father's funeral. Meanwhile, Francis goes to great lengths to tidy the office. He maimai aroha tenei ki a Malua-Tai Lei Filimaua rāua ko Reginald Paul Perepe-Perana.

Francis tries to introduce healthy work practices, but gets in way over his head. A woman returns home to one of the most sacred mountains in Māoridom and Denise helps a family farewell their beloved father. He maimai aroha tenei ki a Tapolene Matagi rāua ko June Ngaia Chaplin.