Francis has new staff and a fresh new outlook on life. A whanau spend the night in the chapel and a WW1 veteran needs to be removed from his grave and taken home. He maimai aroha tenei ki a Pukeroa Monty Busby rāua ko Somers Heruika Edwards.

The funeral home needs renovating and Francis is the man for the job. Nona showcases her skills as a celebrant but Francis is nervous to officiate the funeral of a delicate death. He maimai aroha tenei ki a Delvyn Emmie Sope rāua ko Leanne Victoria Wright.

A respected kaumatua passes away and is flown in from Dunedin and Kaiora supports Scotty through a traumatic funeral he must direct. He maimai aroha tenei ki a Karaka Rapata rāua ko Jeremiah Fade Frenswa.

Francis has new staff member, Fehe, assist him for the first time and a young Fijian woman's funeral honours the inspiring performer that she was. He maimai aroha tenei ki a Telesia Luafaletele Ale rāua ko Kuila Tuivoavoa.

Francis deals beautifully with the dead, but is struggling to keep things alive at the funeral home. A grieving widow queries her husband's appearance and a staff member suffers great personal loss. He maimai aroha tenei ki a Peter Koti rāua ko Kerry John Radovanovich.

Nona cares for a Niuean man who dies suddenly and the death of an overweight man spurs Francis to find new, healthy ways to team build with his staff. He maimai aroha tenei ki a Nicholas "Nick" Karetu rāua ko Koukouiki Togia Posimani Makaea.

A bad van purchase comes back to haunt Kai but Francis promises this time will be different. Fehe directs her first Tongan funeral on her own and an emotional tangi proves that animals grieve too. He maimai aroha tenei ki a Yvette Heka rāua ko Sosaia tei Hausia.