The 118 fights an apartment building blaze; Athena's response to an accident call leads to a more sinister crime; Hen performs a risky medical procedure during a televised cooking show; Buck is inspired to reunite with his lost love.

The 118 races to rescue a little girl in a runaway hot air balloon and help with a city power outage caused by a hijacked tree-trimmer truck; Athena's investigation into a serial rapist case puts her life in jeopardy.

A series of ransomware threats leads to an overabundance of emergencies for the 118, including a medevac helicopter crash at a hospital and an air-traffic control tower system failure. Meanwhile Athena must revisit her traumatic attack when the case of the realtor serial rapist goes to trial, Eddie suffers a health scare and Maddie's postpartum depression worsens.

The 118 springs into action when a city-wide blackout and a record heatwave causes mayhem in Los Angeles. Meanwhile, Chimney confides in Hen about Maddie's condition, and Athena's worst nightmare comes true.

As the citywide blackout continues to cause mayhem in Los Angeles, Athena races to save her family from a tragedy. Meanwhile, Eddie must make a difficult choice about his future, and Maddie makes a life-changing decision.