Maddie fears for herself and her co-workers when the call center is taken hostage.

The Hollywood Reservoir dam breaks. The team adjusts to life during the pandemic.

The 118 springs into action when a city-wide blackout and a record heatwave causes mayhem in Los Angeles. Meanwhile, Chimney confides in Hen about Maddie's condition, and Athena's worst nightmare comes true.

Responding to a fire at a prison, Bobby and the 118 find themselves trapped in a deadly riot

Athena investigates a robbery at a gas station that takes an unexpected turn when the would-be victim turns the tables on her assailant. Meanwhile, Bobby and the 126 race to rescue a novice diver who panics while in a shark cage, and a house sitter terrified of spiders. Then, Eddie reaches his breaking point, Chimney returns to the 118 and Maddie shares some news with Buck, who realizes he has to come clean with Taylor.

The 118 race to the rescue when a birdwatcher is trapped under a tree. Chimney is in for a wild ride when he tends to a drunk driver; Maddie helps a mother and her young daughter when an abusive father shows up at the their house; Eddie catches Christopher in a lie; Buck begins a year of "yes to possibilities" and immediately receives an interesting proposal from a former roommate.

Following the devastating fire at the Nash home, Bobby's fate remains uncertain, while Athena embarks on a mission to uncover the truth. Meanwhile, Hen and Karen engage in a heated custody battle, while Christopher grapples with forgiving Eddie.

When Athena is assigned a rookie to mentor, she begins to question her own abilities. Meanwhile, Bobby and the 118 return to the set of "HOT SHOTS" following a 911 call.