Eric Beaumont, a top crisis and hostage negotiator, uses his insight into human behavior to resolve the most difficult kidnap and ransom cases.

Eric and the team try to save the life and sporting dreams of an up-and-coming baseball player in Louisville, Kentucky, whose survival hinges on negotiating for a bone marrow match that is being ransomed for $5 million.

When an important engineer at a company that manufactures collision avoidance software in cars is taken hostage, Eric and the team email the kidnapper, Joe, but discover a third party is intercepting their correspondence and purposely sabotaging their negotiation process.