Eric and Oliver plunge into a world of espionage when a CIA spy disguised as an American diamond broker traveling with her family is kidnapped in Vienna. Also, Oliver gets an interesting job offer.

The team's search for a missing high-end escort leads to evidence that she was caught between a cop with a vendetta and a dangerous drug dealer.

When a bombing at a genetics company causes a woman to lose her memory, the Crisis Resolution team works to put together the pieces of the crime to figure out if she’s a victim or the bomber.