Housekeeper Ida Willis is the terror of the domestic employment agency and her clients alike. She is sent to work for Dr. Robert Price and his wife Angie. Ida tells Angie about her son Shane, who she gave up for adoption as a newborn baby. When they swap baby photos of Robert and Shane, they discover that they are one in the same!

Ida's name somehow finds its way onto the computer at the employment agency and she's sick of calls from a Mrs. Thornberry-Basset, aka 'Fancy Drawers'. She's quick to inform them she does not want to work, but then she misinterprets a call about moving to Australia. She informs Mrs Price that Robert and Angie are leaving them, creating a very complex web of misunderstanding.