November 1903: Clemence, young and inexperienced, is hired on a trial basis by Lady Marjorie, who decides Clemence is not an appropriate name for someone in service and changes it to Sarah. Being far too outspoken and having a tendency towards over exaggeration and drama, Sarah struggles to fit in and become accepted by the other servants.

The brothers of both Richard and Hudson are visiting, causing both men to do things they otherwise would not. For Hudson, it means putting on airs, and for Richard, the visit causes him to snoop, an action he considers beneath him.

Hazel Bellamy assumes her role as mistress of the household with great trepidation and Richard becomes the quarry of a bounty-hunting Austrian woman and her wily and rapacious brother.