* Introduction of our protagonists, filmmaker, Susie Singer Carter and her mother, Norma, an 88 year old woman living with Alzheimer’s in a 5 star nursing home in Los Angeles. * The events that trigger a 6-month journey; the thread of the series. * The impact Covid had on nursing homes, their residents, and families. * How Covid pulled the curtain back on the 50 year old nursing home crisis.

* What is actually happening to the majority of residents in long term care. * The neglect and abuse that has become the standard. * The propaganda put out by the powerful nursing home industry/lobby. * Understaffing. The root of all the problems. * The “Never Events” that occur daily as a result of understaffing * What is actually happening to the majority of residents in long term care. * The neglect and abuse that has become the standard. * The propaganda put out by the powerful nursing home industry/lobby. * Understaffing. The root of all the problems: * The “Never Events” that occur daily as a result of understaffing. * The Ageism & Ableism Epidemic * The deadly power of Private Equity in Nursing Homes. * The Cost of Doing Business * The Nursing Home Slumlord Manifesto. * The deplorable lack of transparency/accountability. (What we can’t see hurts us.)

* Whack-A-Mole * Horror Stories * Final days of Norma’s journey * Solutions * Hope * Mobilizing a People Over Profit Movement