Dom takes on First Great Western in an attempt to find out why they are the most complained-about rail company in Britain; traffic wardens and estate agents get their comeuppance; and Jenny sees how long it takes people to complain about her reading over their shoulders.

We don't have an overview translated in English. Help us expand our database by adding one.

We don't have an overview translated in English. Help us expand our database by adding one.

We don't have an overview translated in English. Help us expand our database by adding one.

In the first episode, Dom wages a one-man war against CCTV. He travels to Coventry to see some ‘talking cameras’, finds out why a virtually crime-free town in Devon needs £80,000 of surveillance equipment and tries to reclaim his image from the people who are watching him.

Dom investigates recycling policies in Exeter, Oxford and Barnet; Ben finds out that parking tickets are not always as cut-and-dried as they seem; and the world’s worst minicab driver tests the public’s patience.