When Ben and Bron turn up with a patient who is desperately ill but refuses to enter the hospital, they present Luke with an opportunity to think outside the square and to meet what develops into a very personal challenge. The patient turns out to be an Anglican priest who is absolutely phobic about hospitals. After initially rejecting the challenge of this patient, Luke uses every angle he can think of to win the confidence of the man, even examining him in the hospital's chapel as a first step on what is to be a difficult journey.

Terri, meanwhile, is dealing with the usual complications of an overworked ward, including the arrival of Stan Ridgeway's mother for care and observation. The fact that Luke has seconded Jared to deal with his ex-officia patient doesn't help matters at all.

She goes down to the chapel, only to discover that Luke has determined the necessity of urgent surgery for the priest — he has a potentially fatal dissecting aortic aneurism. Terri becomes a part of Luke's strategy and together they manage to encourage the priest up to Ward 17 and from there to the operating theatre.

Luke's unusual tactics win him brownie points on the ward and, boosted by his success, he invites Steph out to dinner. She accepts, herself on something of a high after recent academic success. But their date is doomed to failure because Steph still is not sure about her separation from Ben and also she is about to make a major professional mistake.

Tony Hurst, the ward clerk, is struggling to keep his head above water while he deals with equipment breakdowns and a busy schedule. Steph inadvertently leaves an exposed needle at the nurses' station whilst she is responding to an emergency, and Tony suffers a needlestick injury.

It is the beginning of a turn for the worse for everybody. The needle in question has been used on another difficult patient — a young woman, Simone, who is apparently suffering from kidney stones. It turns out she is just scamming Mitch in order to get free pethidine shots and she is actually a recidivist junkie.

Steph goes out on her date with Luke, encouraged by him to try to cheer up. The date turns out badly. Steph would be even more miserable if she knew that Ben has heard about the date. Steph, unbeknownst to Ben, has realised, via the date, that her affection for him is far from dead. She tries to approach him and, without telling her that he knows about her seeing Luke, he rejects her in no uncertain terms.

The only person who seems to be getting any good news on this particular day is Von, who finally learns that her illness is not, as she suspected, cancer but lupus. Her euphoria is a source of concern for Mitch, who would like her to take things a whole lot more seriously.