It's a hard day out in the field for Ben and Luke when they come into conflict over their differing approaches to saving a factory worker with his arm caught in a machine. Steph questions her choice not to have children when she nurses a successful businesswoman, diagnosed with breast cancer, who regrets giving up her child for adoption during her teenage years. Connor fears that a series of late nights may have caused him to endanger the life of a patient. Terri is concerned Jared's unresolved feelings about his break-up with Samantha are affecting his work.

Emotions run high when a patient claims to have been fully conscious during an agonising operation. While the doctors and administration dismiss the very notion, Steph fights to have the woman's concerns heard. Bron fears her prejudices may result in a young girl being separated from her junkie mother. Is it too late to stop Welfare from interferring? Connor is having trouble with his ancupuncturist girlfriend after slighting her profession and must find a way back into her good books. Recommending a patient who is refusing any pain medication may be just what he needs… or not. Meanwhile, Von is forced to enlist some male help in getting through to a troubled teenage boy.

Luke has had enough… Bron has been avoiding him and he needs to know where he stands in her life. Confronting her, Luke demands to know why she insists on messing with his emotions. Despite attempts to avoid the real issue, Bron is faced with an insistent Luke — he wants her to let him know what she wants, needs, expects from him. Bron takes that ultimatum with her on her paramedic shift.

Things soon become clearer when she and Ben attend a motor vehicle accident and find an old couple injured in their campervan. When Donald refuses to leave the woman he has loved all his adult life, Bron is shown the meaning of true love. The elderly couple dies together as they would have wanted, and Bron realises that true love still exists in this messed-up world. But does it exist for her?

Von is not happy with the arrival of her next-door neighbour on the ward. Hazel lives alone, is an alcohol abuser, and Von does her best to keep away from the situation as the rest of the staff debate the rights and wrongs of treating someone who is so obviously her own worst enemy. Mitch, however, is not about to give up on Hazel and puts pressure on Luke to help him ignore hospital policy and operate on the woman. Someone has to reach out and help this woman… is Luke the man to do it?

Jard is smitten — in the professional sense — by the arrival of an unidentified man who does not seem to have a friend in the world. But the patient's arrival on the ward seems to coincide neatly with the outbreak of several minor fires, and Jared soon realises that his patient is a little too handy with a box of matches. Jared has to take the man with him to be constantly supervised while waiting for a psychiatric evaluation.

While everyone else is trying hard to reach out to their patients, Connor is doing his damnedest to shut his up. Ralph takes incessantly, about everything, but like so many people in the world is largely dismissed. Given everything else that is happening on the ward today, Connor is compelled to take some time to get to know Ralph and is surprised to find he has a lot to offer.

Sister Bernard again questions Terri about her commitment to All Saints and apparent lack of commitment to the Order's community house. Terri is outraged to learn that Bernard has already taken the liberty of discussing the situation with the Superior General. To Bernard's way of thinking, Terri needs to make a decision about what really is the priority in her life.

When Connor learns that his brother Greg has been admitted to All Saints, he is reticent about making contact. The pair has not seen each other for over a year and their relationship is far from rosy. Connor swallows his pride and arranges for his brother to come to Ward 17, hoping that this could be his chance to build bridges with his estranged sibling. But Greg's antagonistic behaviour is not making things easy for either of them.

A newlywed couple begins to think they are never going to make the cruise they have booked for their honeymoon. The groom has been brought into All Saints on his wedding night following an asthma attack at the reception. Just when it looks like he is about to be discharged, he suffers another attack and Mitch has no option but to keep him under further observation. Then, when the evacuation happens, it really looks as if they will miss the boat.

An unidentified male patient who attempted suicide is sent up from Emergency. He is believed to have taken a non-lethal dose of a sleeping pill. What starts out to be a straightforward babysitting job turns nasty when the patient suddenly arrests and dies. Von and Steph are in the process of laying out his body when the pathology lab puts through an urgent call to Mitch. The blood tests indicate the patient has swallowed a highly reactive agricultural chemical which has reacted with the fluid in his stomach. The dead man's body is consequently leaching toxic fumes. As a result, Ward 17 needs to be evacuated.

A disaster plan is put into action. When all the patients are removed from the ward, the staff themselves are shepherded outside and ordered to take blood from and examine each other. All are told to be on the lookout for possible side effects of exposure. Realising they are dealing very much with an unknown quantity, Steph worries that her fertility may be affected.

Bron is disillusioned about her career in the ambulance service. She is frustrated that she is unable to use a lot of the skills she acquired during her years of nursing. But while she and Ben are transporting a patient from Ward 17 to St Angela's, both her nursing and ambulance skills are required to help treat a fitting patient. This experience renews her commitment to the ambulance service and she decides to study for her Level 2 exams.

Working on Ward 17 as an agency nurse, Bron is allocated a patient, Phil Oram, who has no memory of the accident in which he lost his wife and child. When he meets Bron he does remember something — Bron attended the accident as an ambulance officer. But while he remembers Bron, she has no memory of him, nor even of attending the scene.

Plagued with guilt that she could forget a patient, Bron is placed under greater pressure when she realises that every time Phil sees her, more memories are triggered. He reaches a point where he wants the memories to stop. He is tortured by the thought that his wife died while he was blaming her for the death of their son.

Unable to change patients, Bron is forced to help Phil come to terms with his memories. In the process, she starts to remember the accident and has to come to terms with the reason why she blocked that particular accident from her mind.

Terri meets with the Superior General of her Order. She expects support from her old friend, but instead is confronted with some unwelcome home truths. Terri is asked to consider living outside the community house for a while and is forced to make some major decisions about her future.

Luke performs a simple tonsillectomy on Zap McCafferty, a young singer and musician. Everything goes well in theatre but on his return to the ward Zap starts to display unusual symptoms. Luke is at a loss to understand what is wrong with his patient. He has to consider taking him back to theatre for an exploratory operation. Finally he uses all medical skills to diagnose a rare and life-threatening disease.

Jared is fearful that both he and Von may be starting to display ongoing symptoms as a result of being exposed to toxic chemical fumes. Mitch examines him, takes tests and is able to relieve him of his concerns. However, Von's symptoms are not so easily explained.

Bron and Jared are not comfortable with Connor's brother, Greg, staying in their house. Connor is trying desperately to rebuild his relationship with Greg and help him get his life back on track after the break-up of his marriage and the loss of his job. But Greg is being a less than gracious houseguest. When Jared comes home early from work he discovers why Greg's life is on a downhill slide.

Teenaged twins Alan and Brett Cameron [originally seen in episode 1.39, although not by these actors] suffer from cystic fibrosis and have been on a long waiting list for lung transplants. Their overall health has deteriorated recently with Alan bedridden at home with pseudomonas. Brett has the same condition but is not quite as acutely ill as his brother. Alan has been brought on to Ward 17 for treatment. The staff know Alan and his brother very well — they have been regular patients at All Saints all their lives, and they are extremely well-informed about their cystic fibrosis and its complications.

The twins are bonded in age, temperament and, most of all, their illness. Now, for the first time in their lives, they are going to be separated by something they never anticipated: good health. When a lung transplant becomes a possibility, one of them will have a ticket to health, leaving the other behind. This creates feelings of guilt, isolation and bitterness they never anticipated.

Meanwhile, Connor is having his own sibling problems. He has to decide what to do when Jared finally tells him he caught Connor's brother Greg injecting heroin in the bathroom. Connor's initial hope of helping his brother is shattered when he finds Greg stealing. But what can he do to help Greg when he won't try to help himself?

Steph is nursing Seb Connelly, a sixteen-year-old Aboriginal kid from a small country town. Seb has relocated to Sydney on a football scholarship and contract and is in Ward 17 after an appendectomy. The chance discovery that he has only one kidney could have terrible repercussions for his career.

Terri's excitement about living alone is counterbalanced by the potential hurdles in her new life away from the community. Fortunately Von is there to guide her.

Bron, who had apparently kicked the gambling demon, is in danger again. When Greg Costello steals her rent money she has to find a way to get some cash in a hurry.

Ben and Bron are called to a suburban house and soon realise that the occupant, although a fully grown man, is severely developmentally delayed. It takes the police's arrival to gain entrance to the house, where the young man's grandmother lies dead at the kitchen table. During the laying-out process, Thomas panics, runs from the house and is hit by a car. Although he is not badly injured, Bron feels responsible, and stays with him during his admission to Ward 17. Thomas clings to Bron as a familiar face and is comforted when she is back the following day as an agency nurse. He bonds with her but she just cannot manage to explain to him that his nanna is not coming back. Meanwhile, the hospital social worker assesses Thomas and decides to recommend to Community Services that Thomas should be institutionalised. Somehow Bron can't bring herself to give up on the idea Thomas could have a brighter future than this.

Von is touched by the plight of one of her patients. Hilary is a middle-aged woman with terminal cancer who draws Von into her scheme to find a new companion for her husband, Owen. At first Von is helping with the 'interviews' but it soon becomes clear to Hilary that Von could be the perfect candidate. And maybe Von is allowing herself to think the same way — it helps that she and Owen get on like a house on fire and have bonded over their memories of serving in Vietnam during the war.

Jared is looking after a young diabetic man, Leo, who has gone on a bender. Mitch, although feeling sorry for the state the guy is in, has little time for people who refuse to take their treatment seriously. Jared suspects that something is amiss but then it is Mitch who finally gets the young man to tell the story of how he was raped.

Terri has moved from the community house into a modest flat and invited her workmates around for a low-key celebration. But All Saints staff work hard and play hard and the 'few drinks' look like turning into a full-on party — especially when Connor spikes the punch. And, after Mitch's jokes about booking a stripper as a housewarming present, Terri is suspicious when he arrives with a police escort.

Bron is going all-out to help mentally disabled patient Thomas with his assessment for placement by Community Services. She believes he is capable of living in a share household with minimum supervision and this would help him develop further — rather than being institutionalised. But there is a major setback when Thomas is distressed by a casual shift nurse and then refuses to practise any of the life skills (feeding and dressing himself) which Bron has been helping him learn. Terri points out that Bron will just have to start over again but time is running out as the second assessment is due later in the day.

Ben and John are the ambos called out to a house by Kerri Williams. When they arrive, Kerri's husband, Gareth, is unconscious on the floor as a result of a domestic argument. When Ben sees Kerri about to shake her crying baby, he intervenes. As Ben grabs the baby, Kerri falls. She ends up in Ward 17, feeling very much the victim despite her behaviour. Steph is shocked when she hears Kerri say she has been assaulted by an ambulance officer. Unaware that the woman has embroidered her story and that the ambulance officer is Ben, Steph encourages Kerri to report the incident. This results in a huge rift between husband and wife, with Ben accusing Steph of not knowing him at all if she thinks him capable of such behaviour.

Steph is left out on a limb when she discovers that Kerri has a history of ill-treatment of her children and was very likely to have been lying to cover her own actions. The episode ends with Ben telling Steph that he thinks the marriage is over.

Daniel Parker is a man in his 50s, recently divorced and with a new young girlfriend in her mid-20s. He is very optimistic as he goes into surgery for cancer of the bowel, choosing not to believe the condition will result in any permanent damage. When he wakes to find he has had a colostomy, he does not trust his young partner Kate to stand by him. And, rather than giving her a chance, he sets out to drive her away. Daniel focuses his hope on his ex-wife Angela — not considering she may also have moved on with her life since she ended the marriage.

Prejudices come to the fore when the staff of Ward 17 discover they will be looking after a smuggler who is to be admitted with a bellyful of cocaine-filled condoms. The 'bloke' turns out to be a slip of a girl, who was once a junkie. The tragedy of her tale unfolds as she is monitored and guarded; she is desperately in love with her new husband, who is the only good thing to ever happen to her, and she wanted to help him realise his dream of a place in the country by smuggling coke — just this once. Her husband, Paul, has no intention of letting his wife go to jail, and puts a gun to Steph's head, he's getting his wife out of here! But Lisa needs surgery urgently. Paul will not let his wife out of his sight and when Luke points out that is not possible, Paul, at gunpoint, insists it is and that Luke must perform the surgery. Steph is roped in, and, Mitch volunteers himself as anaesthetist, rather then putting some other sucker at risk. The team heads off to surgery leaving Terri almost paralysed with fear. The last time there was a gun on the ward, two people died, and she eventually lost a man she cared deeply about. Von is the only one who realises what she is going through, and helps Terri cope as the ward is besieged with patients from the wing the theatre is in, evacuations having been necessary in case the gun goes off, exploding oxygen tanks.

In theatre, surgery goes ahead at gunpoint; Luke and Steph working on the patient as Mitch works hard to win Paul's trust and hopefully to get him to put away the gun. Just as it looks as if he has made a breakthrough, Luke nicks one of the condoms causing the cocaine to leak out and arrests lisa. The teams work to avert the crisis and once it seems clear Lisa will be all right, Paul insists they hand over the cocaine. There is shock for a moment as Mitch, Steph and Luke think this 'act of love' has in fact been about retrieving the drugs; but Paul slashes the condoms, tipping out the poison that has ruined his and Lisa's lives. He says a tearful goodbye to Lisa, hands Mitch the gun and walks out to face his fate. Leaving the surgical team to finish with Lisa and return to the arms of their waiting partners. As Steph and Ben embrace and Luke and Bron do likewise, Terri gives Mitch a stern lecture about the stupidity of putting his life at risk. Then Rose arrives and whisks Mitch away, leaving Terri alone.

Bron and Ben are called to an emergency in a local park, which turns out to be a pair of very embarrassed teenage sweethearts. Emily has called for help because Tim's penis is caught in his fly. Ben finally manages to release it and the young lovers head off hand in hand. The situation leads to Bron discovering more about the depth of Ben and Steph's feelings for each other.

The ward is abuzz with the news a female boxer is on the ward, suffering from concussion due to a knockout punch in training. Charlie and her trainer Jimmy are itching to get out of All Saints and back in the ring — she is not too keen on hanging around for a CT scan — even though Luke fears she may have a cerebral bleed. But Steph suspects there may be other factors behind Charlie's symptoms, and a urine test confirms she is pregnant. Terrified a pregnancy will mean the end of her boxing career, Charlie demands an abortion. There's only one hitch, Luke refuses to write a referral, claiming there is no medical reason for a termination.

While nursing Charlie, Steph realises the young boxers's views on pregnancy are not as clear cut as she initially made out — especially when Steph points out motherhood need not mean the end of her promising career. But even if Charlie is cleared of brain injuries, she still faces a terrible decision: abort the pregnancy or lose her big chance to crack the US professional circuit.

The best-laid plans of Terri and Regina start crumbling when an elderly patient dies only hours before her long-lost son arrives on a mercy dash from the UK. Flu-ridden Bryce Jones is devastated to discover his mother has just died, but a bigger shock awaits him when he views the body — it is not his mother. In his already weakened physical state the emotional upheaval is too much for Bryce, and he is admitted to Ward 17 suffering from pneumonia. When his condition worsens and Mitch eventually diagnoses advanced cancer, Regina decides it is time to bring some happiness into the unlucky man's life.

Ben faces a reunion of a different sort when his ambulance is hijacked by Jason Richards — a mixed up young man whose obsession with becoming an ambulance officer has developed into full-blown psychosis. Ben is stuck in the back of the ambulance with a critically ill patient, and needs all his wits to convince Jason to drive them to hospital before the patient dies. It is a race against time which Ben appears to be losing when the patient suffers a cardiac arrest. Ben knows the only way he can save the patient is by relying on Jason's assistance — but is it a risk he is prepared to take?

Connor and Bron are shocked to discover Jared has not yet had sex with his girlfriend Mel. Connor makes it his mission to get Jared laid, whether he wants it now or not.

Meanwhile, Steph's experiences with Charlie have forced her to re-evaluate her attitude to motherhood. It is the end of a long journey for Steph and she knows Ben will be overjoyed to hear she wants to start a family after all. What she did not bargain on is Ben dropping the biggest bombshell of their marriage.

Jared and Von are targeted by a seemingly perfect agency nurse but soon discover how deceiving appearances can be. Terri dramatically saves the life of a choking child but finds her neighbour's hero worship rather hard to take. Bron has the hottest tip ever for the Melbourne Cup but it looks like fate will keep her from winning a bundle. Regina receives a startling diagnosis.

While the staff truggle to find some time to decorate the ward and Connor laments having to participate in the Christmas pageant, Mitch is forced to face some of the demons of his past in order to treat a woman who has presented with sudden, unexplained paralysis. Carol Sherwood collapsed on the sidewalk but tests reveal no physical explanation for the paralysis. On learning Carol did a stint as an aid worker in Somalia, Mitch starts to suspect the problem might have a psychological basis. In helping the paralysed aid-worker come to terms with memories of war-torn Africa, Mitch re-evaluates his own future, asking Terri if there is any hope for them.

A couple in room one are desperately trying to have their baby without her parents finding out. Rachel is Jewish, her husband Joe is Catholic. They have eloped to avoid the arguments their relationship has caused but now Rachel starts thinking she wants to have her mum and dad with her at this very special time. It is Jared who helps Rachel celebrate Hanukkah while Terri tries to bridge the gap between parent and child. She hopes witnessing the love between his daughter and Joe and holding his grandchild will convince Rachel's father to accept a gentile in his family.

Ben and Bron are on a Santa-collecting expedition as store and street Santas fall victim to various mishaps. When they are called to the house of a young boy, Shane, who has broken his arm, they are saddened to learn the boy's friend has just told him Santa does not really exist. Treating the boy's injuries is one thing, rekindling the joy of Christmas proves to be quite another. Help arrives in the form of a mugged Santa who spent last Christmas on Ward 17 — it is amazing what having Santa knock on your door can do to a child's belief in Christmas.

Steph is on cloud nine as she gives Ben his Christmas present early by announcing that she is pregnant. Although she and Ben agree to keep the news to themselves, they have trouble containing their excitement.

Terri is pleasantly surprised to find her flat decorated when she returns from work. Assuming Mitch is responsible, she won't believe his protestations he has not broken into her flat and decorated the tree he delivered earlier. Once everyone has gone, a knock on the door has her convinced Mitch has returned to take credit for the decorating. But it is someone else who wants to wish Terri a Merry Christmas...

All Saints is thrown into emergency status when an explosion creates chaos and carnage. The disaster becomes personal when the staff realise that Von is missing. Steph has to put aside her fears about her own pregnancy while Ben and Bron fight to save the life of a pregnant woman and her unborn child.

Alex Richards is free from the rubble. She is unconscious, suffering head injuries and in urgent need of surgery. Luke and John Madsen perform a craniotomy to remove a haematoma, and although Alex survives the operation she suffers a respiratory arrest on the Ward. Steph manages to stabilise her but she goes into a coma. Her prognosis is not good and her mother, Di, is distraught.

Luke and Madsen are operating on Rob when the word comes through he is the one responsible for setting the bombs. Luke has just heard of Alex's decline and is so angry he does not care whether Rob lives or dies. But he learns a lesson in professionalism from Madsen.

Unknown to all of them, Rob left a ticking bomb on the Ward when he went into surgery. He is prepared to lose his life for the sake of his vendetta.

Jared is nursing Mrs Price who is frantic about her two missing children, Caitlin and Rowen. When news comes through the kids have been located, Jared suggest Bosco might go over to the site to entertain and distract the kids while the rescue workers try to free them. Bosco laughs in Jared's face and says he has no intention of putting his life in danger and says he is going home.

Over at the Medical Centre, Bron and Ben are just at about their wit's end trying to calm Rowen and Caitlin, when out of nowhere (it seems) a clown appears. Bosco calms the kids and he finally has an audience who appreciates his jokes.

In the middle of the chaos, Mitch proposes to Rose. It never occurred to him she might want time to consider his proposal. In fact, there are a few delicate matters concerning his past that she wants to discuss before she will give him a genuine answer.

Tension levels on the Ward rise even higher when it is learnt Rob is being sent back to Ward 17 after surgery. When Alex's distraught mother Di discovers the man responsible for the bomb is on the Ward after she loses control. She barges into Robs room and starts to attack him. AS far as she is concerned, it is totally unfair for him to live through when it looks like her daughter is dying. Terri has to throw herself in front of Rob to defend him. It is then he tells Terri there is one more bomb...

Bron is given a glimpse of what her future could be like with Luke when surgeon John Madsen's wife and brother are admitted to the Ward following an incriminating incident. Regina resorts to radical and desperate means to save a charming, young Irishman from deportation. The Ward is in fierce competition as they prepare for battle in the annual All Saints fundraising bed race!

Terri's patience is tried to the limit by the demands of an aging and embittered TV star who has suffered terrible facial scarring from an acid attack. Pregnant and overtired, Steph's worst nightmare looms large when she starts to bleed and suffer severe stomach cramps. Cold-shouldered by Bron, Luke accepts a drinks invitation from a glamorous patient and is shocked by a proposal she has for him. Mitch is concerned Regina is becoming too fixated on her wedding plans.

On an inspection tour of the hospital, Professor Caroline Edgewater and her grand-daughter Phoebe are pleased to encounter Mitch, Caroline's former student and a friend to both of them. Mitch was a close friend of Caroline's daughter Sarah, who died of cancer when Phoebe was little and he was emotional support to all of them during the difficult months of her illness. Time and tyranny of distance have meant they have lost touch but Phoebe and Mitch quickly fall back in to their former affectionate, teasing relationship.

There is an atmosphere of excitement on the Ward as everyone prepares for the Hospital Fundraiser Ball. Both Mitch and Von deny having bought Terri's ball dress. Nervous and excited, Terri leaves work early to get ready for the ball.

Terri leaves the Community House and returns to Ward 17. She has healed somewhat since the death of Neil Phillips a week ago, but Terri knows a return to her usual world will be a trying time. Von gives her all the support she can, but so far Terri's ordeal is not general knowledge and Mitch has decided to make himself scarce. Terri gets stuck into office work, avoiding contact with the patients and awkwardly deflecting the friendly inquiries of her colleagues. Meanwhile, rumours are circulating about a rape and fatal stabbing.

Terri endeavours to put the horror of Neil Phillips' death behind her and get on with her life. She has even decided to move back to her old flat, after living in the Sisters' Community House.

Luke's career is threatened when a simple medical procedure goes horribly wrong and a vindictive colleague falsely accuses him of gross negligence. Terri's past comes back to haunt her when she encounters a patient who reminds her of her former stalker. Bron and Ben's teamwork is put to the test when a drug addict patient attacks Ben. Jared and Kylie treat a retiree with a bad heart and an amazing sex life.

As Luke faces the internal investigation into his supposed negligence, he is forced to defend himself, putting his career and relationship with Bron on the line. Ben attends the attempted suicide of a mysterious young man. Will the truth of his haunted psyche be revealed before it's too late? Mitch goes into battle against the hospital authorities when patient's relatives are forced to sleep in the car park due to lack of funds.

A young man struggles with the news that to save his life, a large portion of his face will have to be removed. A young woman uses her anorexia to regain media notoriety. Kylie suspects a patient has tuberculosis and refuses to listen when Von questions her diagnosis. Ben and Bron are faced with an emergency when a boy, whose head is stuck between the metal bars of a security door, is stung by a bee.

Nursing Unit Manager Cynthia Murdoch has devoted the past 25 years of her life to the Sacred Heart Rehabilitation Unit attached to All Saints. But, despite her superhuman efforts, the place is rundown, understaffed, last on the queue for funds and generally under continual pressure from the administration.

Terri's trial begins. Prosecution barrister Marion Lord tells the Jury Terri murdered Neil Phillips to keep their love affair secret. Terri is horrified Lord should believe she is a cold-blooded killer. Her barrister Steve Coulter assures her all that matters is what the Jury believe at the end of the trial.

The final day of Terri's trial begins. She is horrified as prosecution barrister Marion Lord continues to paint her as some fallen woman. The nosy neighbour Gilda gives the Jury the impression Terri was not only having an affair with Neil Phillips but also had another lover, namely Mitch.

Ward 17 is notified it is being closed down in favour of more specialised wards. Understandably the staff, and Terri in particular, are horrified to learn the team is to be split up. Claudia MacKenzie takes over from Stan Ridgeway as hospital CEO and despite all pleas to reconsider, keeps her eyes firmly on the bottom line — hospitals are a business like any other.